--- title: "2005 Accommodation Services Improvement Project (ASI)" ocid: "ocds-h6vhtk-02d244" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d244" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d244.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d244.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NOTTINGHAM TRENT UNIVERSITY" published: "2022-08-17" --- # 2005 Accommodation Services Improvement Project (ASI) Buyer: NOTTINGHAM TRENT UNIVERSITY Current stage: Award OCID: ocds-h6vhtk-02d244 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d244) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d244.json) ## Summary Nottingham Trent University has completed the tender process for the "2005 Accommodation Services Improvement Project (ASI)" focusing on software package and information systems within the goods category. The project aims to procure a new solution to enhance business processes, improve services, and meet the needs of students and partners. The total value of the active contract is £505,000, awarded to StarRez Ltd. The University currently manages over 6000 accommodation rooms spread across various sites, generating significant revenue. The procurement stage was open, using an open procedure method. This public procurement opportunity presents a chance for software companies specialising in industry-specific software packages to compete for a contract with Nottingham Trent University. Businesses offering innovative solutions for managing accommodation services tailored to educational institutions would find this tender suitable. The project's focus on improving business processes and enhancing service quality opens doors for technology providers aiming to establish long-term partnerships with universities for similar projects in the future. ## Notice NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from PS4268 to PS9360 with an average annual charge of PS5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.This project will procure a new solution, which will support streamlined and effective business processes to improve the service offered and satisfy new and existing students and partners. ### Lot Information Lot 1 NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from PS4268 to PS9360 with an average annual charge of PS5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.Students can search, book, and pay for available NTU accommodation on our website when it is opened as a service. This is for the academic year they will participate in. It is also possible to book rooms throughout the summer in most buildings for events. Though most bookings for NTU accommodation are made through the website, manual bookings are also possible dealing directly with team members through phone, email, or in-person. In other circumstances e.g. where there is missing student qualifying data, staff are able create bookings for students. NTU accommodation service also can nominate or refer students to private accommodation providers.The technology that is in place to facilitate management of accommodation services is approximately ten years old. It is a combination of Banner administrative forms and web-based booking pages, developed in house using Banner technology. Additionally, there are some email communications sent from within Banner to Applicants/Students concerning their accommodation choices and confirmations. The in-flight Banner system has operated with a change freeze in place, so the Accommodation system has continued to stagnate. The system has known inefficiencies due to it being part of the student record system with an added web-based user interface. The availability of management information and systemised processes are problematical and there are many workarounds which are prone to errors.Analysis of other higher education institutions reveals that the majority are using dedicated, commercial, off the shelf software for accommodation services. These systems are being integrated with other corporate systems to provide seamless experiences and timelyThis project will procure a new solution, which will support streamlined and effective business processes to improve the service offered and satisfy new and existing students and partners.NTU Accommodation Services currently manage 4935 rooms spread across 15 sites owned by NTU, this rises to 6260 rooms managed through a third-party. Room charges are based, largely, on location and facilities and range from PS4268 to PS9360 with an average annual charge of PS5658. The provision of accommodation is a significant revenue stream for the University. All accommodation buildings are owned by NTU with twelve being leased to University Partnerships Programme (UPP). The conditions of the lease are such that UPP operate and maintain them until such time as the lease ends and they are handed back to NTU.Students can search, book, and pay for available NTU accommodation on our website when it is opened as a service. This is for the academic year they will participate in. It is also possible to book rooms throughout the summer in most buildings for events. Though most bookings for NTU accommodation are made through the website, manual bookings are also possible dealing directly with team members through phone, email, or in-person. In other circumstances e.g. where there is missing student qualifying data, staff are able create bookings for students. NTU accommodation service also can nominate or refer students to private accommodation providers. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/022820-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2022 | | Submission deadline | 23 Sep 2021 | | Future notice date | Not specified | | Award date | 11 Apr 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £680,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £505,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NOTTINGHAM TRENT UNIVERSITY | | Locality | NOTTINGHAM | | Post town | Nottingham | | Postcode | NG1 4FQ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF1 Derbyshire and Nottinghamshire | | ITL 3 | TLF14 Nottingham | | Local authority | Nottingham | | Electoral ward | St. Ann's | | Westminster constituency | Nottingham East | | Delivery location | TLF East Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | STARREZ | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package ## Release History - 17 Aug 2022 at 13:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022820-2022 - 9 Aug 2021 at 08:18 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019157-2021 ## Notice URLs - http://www.ntu.ac.uk - https://in-tendhost.co.uk/ntu ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d244. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d244.json.