---
title: "Demand Responsive Transport (DRT) Service"
ocid: "ocds-h6vhtk-02d3c7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d3c7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d3c7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d3c7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2022-07-06"
---

# Demand Responsive Transport (DRT) Service

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02d3c7

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## Summary

Leicestershire County Council is seeking a transport operator to deliver a Demand Responsive Transport (DRT) service as part of a project funded by the Government’s Rural Mobility Fund. This procurement process falls under the category of public road transport services and is currently in the Award stage. The latest relevant date is July 6, 2022, when an active contract was signed. The procurement method used is open, allowing for broad participation, with submissions required to meet specific quality and price criteria.

This tender presents significant growth opportunities for businesses in the transport industry, particularly those capable of providing innovative and flexible transport solutions tailored to rural and suburban areas. Companies that can facilitate on-demand transport services, utilise technology for efficient operations, and demonstrate a commitment to improving community access and reducing environmental impact will be well-positioned to compete in this procurement process.

## Notice

Leicestershire County Council (the Authority) requires a transport operator to operate a new demand responsive transport (DRT) service. The service will be funded by the Government's Rural Mobility Fund, which aims to trial on-demand bus services in rural or suburban areas. The objectives of the DRT service, as set out by the Department for Transport (DfT) are to: * Improve access to employment, education, healthcare and other services * Enable greater social inclusion and reduce isolation * Provide a public transport offer that attracts a diverse customer base * Support the Government's commitments to tackling air pollution and reducing carbon emissions by reducing reliance on private vehicles

### Lot Information

Bus Operator

Leicestershire County Council (the Authority) requires a transport operator to operate a new demand responsive transport (DRT) service. The service will be funded by the Government's Rural Mobility Fund, which aims to trial on-demand bus services in rural or suburban areas. The objectives of the DRT service, as set out by the Department for Transport (DfT) are to: * Improve access to employment, education, healthcare and other services * Enable greater social inclusion and reduce isolation * Provide a public transport offer that attracts a diverse customer base * Support the Government's commitments to tackling air pollution and reducing carbon emissions by reducing reliance on private vehicles

Options: Option to provide an additional minimum cost pricing option

Renewal: option to extend the Contract upon expiry of the initial period subject to further funding becoming available

Technology Provider

Under Lot 2, the Authority requires a technology supplier ('Supplier') to provide and operate the software to run a full 'corner to corner' DRT service within the parameters laid out by the Authority. A call centre operation is also required to handle telephone bookings, record and schedule DRT trips. The successful supplier will be required to work in partnership with a suitable transport operator, which will be procured by the Authority (see Lot 1), to operate the transport service. The service will use an app provided and operated by the successful supplier as well as web and phone options to interface with the same system for passengers. Journeys will be booked at the time of travel as well as in advance. The transport operator will supply all vehicles and drivers. The objectives for the DRT service, as set out by the Department for Transport (DfT), are to: * Improve access to employment, education, healthcare and other services * Enable greater social inclusion and reduce isolation * Provide a public transport offer that attracts a diverse passenger base * Support the Government's commitments to tackling air pollution and reducing carbon emissions by reducing reliance on private vehicles

Options: Option to provide an additional minimum cost pricing option

Renewal: option to extend the Contract upon expiry of the initial period subject to further funding becoming available

### Procurement Information

An open FTS tender was conducted with ref DN548857 for both an operator (Lot 1) and a technology provider (Lot 2). Lot 2 was successfully awarded. No suitable tenders were received in response to Lot 1. The Authority was unable to proceed with the award due to the fact that submitted bids didn't meet the Selection Criteria or the Price exceeded the Authority's budget. Therefore, the Authority is satisfied that circumstances described under Reg. 32(2)(a) apply.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018490-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jul 2022 |
| Submission deadline | 9 Sep 2021 |
| Future notice date | Not specified |
| Award date | 22 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF East Midlands (England), TLF2 Leicestershire, Rutland and Northamptonshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | LIFTANGO; WOODS COACHES |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 60 - Transport services (excl. Waste transport)

### Codes

- 31700000 - Electronic, electromechanical and electrotechnical supplies
- 60100000 - Road transport services
- 60112000 - Public road transport services

## Release History

- 6 Jul 2022 at 12:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018490-2022
- 5 Jul 2022 at 12:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018294-2022
- 12 Aug 2021 at 08:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019544-2021

## Notice URLs

- https://procontract.due-north.com/Advert/Index?advertId=2e0be5f2-43fb-eb11-810d-005056b64545
- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d3c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d3c7.json.