--- title: "Student Award System" ocid: "ocds-h6vhtk-02d57f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d57f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d57f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d57f.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2023-01-04" --- # Student Award System Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-h6vhtk-02d57f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d57f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d57f.json) ## Summary The NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) has launched a tender for the Student Award System. This procurement falls under the goods category and aims to manage student bursary applications. The project scope focuses on enhancing student services and streamlining processes for healthcare students in Wales and England. The tender, initiated as a tender process, was active as of August 16, 2021. The key dates associated with this tender include the tender period ending on September 16, 2021, with the bid opening scheduled for September 17, 2021. This tender presents an opportunity for businesses in the software package and information systems industry to compete for providing a solution that meets the technical and cost award criteria. Companies specializing in digital solutions, healthcare technology, and information systems are well-suited to respond to this opportunity. With a contract period of 1080 days and renewal options available, successful bidders can gain a foothold in the healthcare sector by providing innovative bilingual solutions that enhance the student bursary application experience and support important healthcare service initiatives. ## Notice The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. ### Lot Information Lot 1 The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. The project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW). The overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution. DELIVERABLES The key deliverables for the Student Awards Bursary System will be bilingual & based on the following: 1. Implement, test & go live achieved before 31st March 2022 - Bursary solution. 2. Implement, test & go live Student Streamlining module - Autumn 2022. Interface will be required for this module. 3. Receive online student applications. 4. Request evidence to support the student application. 5. Enable assessment of the application and evidence by the service. 6. Adhere to Information Governance policies and procedures where applicable and maintains confidentiality. 7. Communicate application outcomes to students. 8. Provide knowledge management to students via solution. 9. The solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018. 10. Ability to monitor progress & performance through stages of student bursary pathway. 11. Digital dashboard that is interoperable for key end user & stakeholder. i. Student dashboard ii. Team dashboard iii. Manager dashboard iv. Stakeholder view 12. Suite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence. 13. Ability to interface with other NHS organisational systems (details of systems below). 14. Document management functionality & sharing across stakeholder group. 15. The solution must be the source of all communication and multi - faceted in respect of managing notifications, email, intelligent FAQ system. 16. Functionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions. 17. Push workload. For example re-assigning workload. 18. Solution must maximise use of technology to validate evidence. 19. Chatbot technology with AI. 20. Cloud based solution. 21. Compatible with Microsoft 365. Options: See tender documentation for optional extras which may or may not be utilised during the contract duration. Renewal: Extension periods of 12 months and 12 months available. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000126-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jan 2023 | | Submission deadline | 16 Sep 2021 | | Future notice date | Not specified | | Award date | 4 Jan 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF15 7QZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Taff's Well | | Westminster constituency | Cardiff North | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 4 Jan 2023 at 10:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000126-2023 - 16 Aug 2021 at 15:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019985-2021 ## Notice URLs - https://etenderwales.bravosolution.co.uk/web/login.shtml - https://nwssp.nhs.wales/ - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d57f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d57f.json.