--- title: "Managed Services Provider (MSP) Computing and Digital and Network services and other supporting professional services with some supplies" ocid: "ocds-h6vhtk-02d5c1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d5c1" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d5c1.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d5c1.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CATAPULT CT" published: "2021-08-17" --- # Managed Services Provider (MSP) Computing and Digital and Network services and other supporting professional services with some supplies Buyer: CATAPULT CT Current stage: Tender OCID: ocds-h6vhtk-02d5c1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d5c1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d5c1.json) ## Summary The Cell and Gene Therapy Catapult is currently seeking a Managed Services Provider (MSP) for the delivery of IT services, including digital and network management, with a total contract value of £3,000,000. This tender is in the active stage and is classified under the services category, specifically focusing on application service provision. Bids must be submitted electronically by 5th October 2021, with the first invitation to the second stage of procurement set for 3rd November 2021. The services are to be delivered across various regions in the UK, including the East and Southeast of England, Southwestern England, the Midlands, and Scotland. This procurement opportunity offers significant scope for growth for IT service providers, particularly those with expertise in managed services, network management, and data centre operations. The tender can attract businesses that provide SLA-governed IT services compliant with ITIL standards, specifically those able to support approximately 450 end-users across diverse locations. Companies specialising in software solutions, communication infrastructure, and strategic IT project management would be particularly well-suited to compete for this contract. ## Notice Cell Therapy Catapult seek to engage a single Managed Service Provider (MSP) for the delivery of a suite of SLA-governed and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3, or equivalent) with use of hosting and diverse networks and communications systems. The MSP shall be responsive. MSP will be responsible for delivery of operation of the IT infrastructure and related projects to support all the end users, currently circa 450 end-users. This MSP will be responsible for: storage administration, backup management, standard operations, server/client/patch management, WAN and LAN operations, site support services, monitoring, services, reporting, services, security administration, security services for 24/7 and 365 days per year for four years, project management of the on-boarding and exit process. Selection Questionnaire has information of the current MSP services and criteria for MSP selection. The ITT with further details will be released. ### Lot Information Lot 1 The Managed Services Provider (MSP) and other services (with some supplies) agreement will be an agreement provided to a lead MSP. There may be other-sub service providers/suppliers in the arrangement. The Managed Services Provider (MSP) and other services (with some supplies) agreement shall have a requirement for MSP service provision within the following geographical locations: (a) East of England and the Southeast, (b) Southwest of England, (c) The Midlands, (d) Scotland. These locations represent the main areas of current CGT Catapult operations. However the MSP and the hosting and server and network hubs may be in other locations primarily in the United Kingdom. Including but not limited to these additional CPV Codes: 48000000 Software package and information systems 48700000 Software package utilities 64210000 Telephone and data transmission services 72223000 Information technology requirements review services 72268000 Software Supply Services 72315000 Data network management and support services 72511000 Network management software services 72700000 Computer network services 72710000 Local area network services 72720000 Wide area network services Additional information: Subject to UK policy. Options: Options that provide additional value for money or resilience may be accepted. Renewal: Yes if there is a crisis preventing the tendering at that time ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/020051-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2021 | | Submission deadline | 5 Oct 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,000,000 | | Lots value | £3,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CATAPULT CT | | Locality | STEVENAGE | | Post town | Stevenage | | Postcode | SG1 2FX | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Stevenage | | Electoral ward | Roebuck | | Westminster constituency | Stevenage | | Delivery location | TLH23 Hertfordshire CC, TLH3 Essex, TLI4 Inner London - East, TLM75 City of Edinburgh | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72416000 - Application service providers ## Release History - 17 Aug 2021 at 11:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020051-2021 ## Notice URLs - https://catapultcgtc.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=253&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f - https://catapultcgtc.wax-live.com/s2C/Signin.aspx - https://ct.catapult.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d5c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d5c1.json.