---
title: "Innovation Park Medway - Management and Maintenance"
ocid: "ocds-h6vhtk-02d789"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d789"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d789.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d789.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MEDWAY COUNCIL"
published: "2021-10-21"
---

# Innovation Park Medway - Management and Maintenance

Buyer: MEDWAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02d789

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d789)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d789.json)

## Summary

The public procurement contract titled "Innovation Park Medway – Management and Maintenance" is issued by Medway Council, focusing on the provision of management and maintenance services in the commercial property management sector. This tender falls under the services category and is located in Chatham, UK, with a budget of £604,000. The procurement process has been completed with the contract awarded on 21st October 2021 to Avison Young (UK) Ltd. The evaluation criteria included 30% cost and 70% quality, which suggests a strong emphasis on achieving high standards in service delivery.

This tender represents an excellent opportunity for businesses in facility management, property management, and related services who are equipped to handle comprehensive operational responsibilities, including tenant relations, service charge collections, and site maintenance. Businesses that excel in managing large commercial properties and have experience in innovative collaboration will find this a valuable opportunity to engage with ongoing initiatives, contribute to the local economy, and expand their presence in the region, especially in high-value technology and engineering sectors.

## Notice

Management and Maintenance The successful Management Agent will be expected to undertake the following tasks; * Stage 1 - support the development of a Management and Maintenance Strategy which will set out the vision and objectives of the park and the Council's aspirations for future developments, as well as to help inform the maintenance charges to potential occupants, which will also cover the management agent fees. * Stage 2 - Provide a professional management service with an organised approach to: - The process of collecting the service charges and the responsibility for taking steps to recover unpaid charges. - Administration of records and documentation essential for accounting purposes e.g. finance/invoicing, managing meeting space etc. - Effective Management of Issues and disputes raised by tenants. - Management of the Gateway building and cafe (tbc) - Long term management of available plots - Innovation/business support, creating opportunities for collaboration through events - Parking including multi-storey and at grade - Security and CCTV monitoring - Broadband supply - Public transport (i.e. bus routes), travel planning and trip monitoring - Waste collection/servicing - Health and safety across the site, ensuring the relevant documents are maintained - Insurances - buildings (gateway building), public liability - Wayfinding/signage updates as new business occupy the site - Vehicle Impact Mitigation * Stage 3 - Responsible for the maintenance, redecoration, repairs and inspection of works to ensure the infrastructure and public realm in kept in good repair including: - Public highways, cycle paths and footpaths (that are not adopted and maintained through this process) - Planting/trees - Runway Park and street furniture - Lighting and power supplies (feeder pillars) - Surface Drainage (leaf & debris clearance) - Car-park rubbish clearance - Wayfinding signage

### Lot Information

Lot 1

Management and Maintenance The successful Management Agent will be expected to undertake the following tasks; * Stage 1 - support the development of a Management and Maintenance Strategy which will set out the vision and objectives of the park and the Council's aspirations for future developments, as well as to help inform the maintenance charges to potential occupants, which will also cover the management agent fees. * Stage 2 - Provide a professional management service with an organised approach to: - The process of collecting the service charges and the responsibility for taking steps to recover unpaid charges. - Administration of records and documentation essential for accounting purposes e.g. finance/invoicing, managing meeting space etc. - Effective Management of Issues and disputes raised by tenants. - Management of the Gateway building and cafe (tbc) - Long term management of available plots - Innovation/business support, creating opportunities for collaboration through events - Parking including multi-storey and at grade - Security and CCTV monitoring - Broadband supply - Public transport (i.e. bus routes), travel planning and trip monitoring - Waste collection/servicing - Health and safety across the site, ensuring the relevant documents are maintained - Insurances - buildings (gateway building), public liability - Wayfinding/signage updates as new business occupy the site - Vehicle Impact Mitigation * Stage 3 - Responsible for the maintenance, redecoration, repairs and inspection of works to ensure the infrastructure and public realm in kept in good repair including: - Public highways, cycle paths and footpaths (that are not adopted and maintained through this process) - Planting/trees - Runway Park and street furniture - Lighting and power supplies (feeder pillars) - Surface Drainage (leaf & debris clearance) - Car-park rubbish clearance - Wayfinding signage

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026376-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2021 |
| Submission deadline | 21 Sep 2021 |
| Future notice date | Not specified |
| Award date | 20 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £604,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | CHATHAM |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AVISON YOUNG (UK |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70332200 - Commercial property management services

## Release History

- 21 Oct 2021 at 11:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026376-2021
- 20 Aug 2021 at 15:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020506-2021

## Notice URLs

- http://www.kentbusinessportal.org.uk
- http://www.medway.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d789. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d789.json.