---
title: "Service & Maintenance of the Cell Management System at SWP Bridewells"
ocid: "ocds-h6vhtk-02d7f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d7f0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d7f0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d7f0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE & CRIME COMMISSIONER FOR SOUTH WALES"
published: "2022-02-07"
---

# Service & Maintenance of the Cell Management System at SWP Bridewells

Buyer: POLICE & CRIME COMMISSIONER FOR SOUTH WALES  
Current stage: Award  
OCID: ocds-h6vhtk-02d7f0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d7f0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d7f0.json)

## Summary

The Police and Crime Commissioner for South Wales is seeking service and maintenance for the open protocol cell management systems located in Bridgend, Merthyr, Swansea, and Cardiff Bay. This procurement process, which is currently in the award stage, involves a contract valued at £979,000 awarded following an open procedure. Key dates to note include the contract start date on February 1, 2022, with an end date of January 31, 2024, and potential extensions available until January 31, 2026. Interested suppliers should ensure that they possess the necessary qualifications, such as NSI Gold or equivalent, and experience in similar environments.

This tender presents significant growth opportunities for businesses specialising in security equipment maintenance and repair services. Companies that have expertise in servicing systems within police custody or prison environments, particularly those holding the required certifications, would be well-positioned to compete. The contract necessitates ongoing maintenance support 24/7, suggesting a steady demand for reliable service providers in this sector.

## Notice

*PLEASE NOTE THIS IS A CONTRACT AWARD NOTICE* The Police and Crime Commissioner for South Wales has a requirement for the service and maintenance of open protocol cell management systems at Bridgend, Merthyr, Swansea and Cardiff Bay. Maintenance support will be required 24 hours a day, 365 days a year. Planned and preventative maintenance will also be required.

### Lot Information

Lot 1

*PLEASE NOTE THIS IS A CONTRACT AWARD NOTICE* The Police and Crime Commissioner for South Wales has a requirement for the service and maintenance of open protocol cell management systems at Bridgend, Merthyr, Swansea and Cardiff Bay. Maintenance support will be required 24 hours a day, 365 days a year. Planned and preventative maintenance will also be required. In order to qualify bidders must have: either NSI Gold or SSAIB or equivalent; either ECA or NICEIC or equivalent; experience of similar maintenance within police custody or prison service. Further selection criteria is stated within the tender documents. For suppliers who are interested in tendering, a site visit will be available on 21st September 2021.

Renewal: Option to extend, annually, until 31st January 2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003462-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2022 |
| Submission deadline | 6 Oct 2021 |
| Future notice date | Not specified |
| Award date | 3 Feb 2022 |
| Contract period | 1 Feb 2022 - 31 Jan 2024 |
| Recurrence | Approximately August 2023. There are two optional annual contract extensions, so if contract extensions taken up, approximately August 2024/2025. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £979,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE & CRIME COMMISSIONER FOR SOUTH WALES |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 3SU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Brackla East and Coychurch Lower |
| Westminster constituency | Bridgend |
| Delivery location | TLL15 Central Valleys, TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea, TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TREMORFA |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50610000 - Repair and maintenance services of security equipment

## Release History

- 7 Feb 2022 at 16:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003462-2022
- 23 Aug 2021 at 11:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020609-2021

## Notice URLs

- http://www.south-wales.police.uk
- https://etenderwales.bravosolution.co.uk/home.html
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0583

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d7f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d7f0.json.