---
title: "WCC DRT West Midlands"
ocid: "ocds-h6vhtk-02d991"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d991"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d991.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d991.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2022-02-09"
---

# WCC DRT West Midlands

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02d991

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## Summary

The tender titled "WCC DRT West Midlands" is issued by Warwickshire County Council, seeking to implement a Demand Responsive Transport (DRT) scheme in the West Warwick area. This initiative, classified under "Special-purpose road passenger-transport services," is currently at the award stage, with the aim to enhance public transport through a mobile application and call centre service. The contract, which has a value of £1,771,673, is expected to run for a period of up to four years, having been signed on 20 December 2021. The expected launch date for the service was 10 January 2022.

This tender offers exciting opportunities for businesses in the technology and transport sectors, particularly those specialising in software application development, transport logistics, and vehicle supply. Small and medium-sized enterprises (SMEs) could benefit significantly by providing innovative solutions for mobile apps and customer service operations, while larger firms with experience in vehicle provision and operation may also find this contract appealing. By participating in this initiative, businesses can contribute to improving transport accessibility in the region and expand their portfolio through government contracts.

## Notice

Warwickshire County Council (the Council) is seeking a Demand Responsive Transport (DRT) scheme into the West Warwick area capable of being booked via a mobile or tablet-based application and Call Centre. With support from Department for Transport (DfT) funding in addition to a County Council budget, we will remove an existing timetabled bus service and replace it with a DRT scheme that will also cover a wider geographical area. The aim is to provide a high specification service via an app that customers can book to travel to local centres and services. In line with DfT funding requirements, we expect to launch the service on the 10th of January 2022.

### Lot Information

Mobile Application

Warwickshire County Council (the Council) is seeking a Demand Responsive Transport (DRT) scheme into the West Warwick area capable of being booked via a mobile or tablet-based application and Call Centre. With support from Department for Transport (DfT) funding in addition to a County Council budget, we will remove an existing timetabled bus service and replace it with a DRT scheme that will also cover a wider geographical area. The aim is to provide a high specification service via an app that customers can book to travel to local centres and services. In line with DfT funding requirements, we expect to launch the service on the 10th of January 2022.

Options: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 month period

Renewal: Subject to funding

Call centre

The Call Centre is to take telephone calls from customers who need to make a booking and who can't use, or have access to, an App. They need to collect payment (where applicable) for rides, manually through Desktop App/Website, or arrange journeys for those in receipt of a valid ENCTS pass.

Options: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period

Renewal: subject to funding and requirement

Vehicles and Operations

4 vehicles are required and are to be supplied by the operator of Lot 3. 3 in service each day and 1 spare vehicle. All vehicles a maximum age of 1 year old at the start of the contract, minibus size with a minimum of 12 seats & 1 wheelchair space and should be low floor accessible. The minimum engine emission standard is Euro 6. Wheelchair access is to be by ramp, not a lift. Air Conditioning, WIFI, CCTV and Passenger USB device charging points are preferable. Vehicle details must be provided by potential supplier. Vehicles must be of a size to access all roads within the designated geographical area

Options: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period

Renewal: subject to funding

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003668-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2022 |
| Submission deadline | 24 Sep 2021 |
| Future notice date | Not specified |
| Award date | 20 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,417,673 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England), TLG3 West Midlands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | LIFTANGO; MIDLAND RED (SOUTH) LTD. T/A STAGECOACH MIDLANDS |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 34144000 - Special-purpose motor vehicles
- 60000000 - Transport services (excl. Waste transport)
- 60112000 - Public road transport services
- 60130000 - Special-purpose road passenger-transport services
- 60140000 - Non-scheduled passenger transport
- 72212000 - Programming services of application software
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72260000 - Software-related services
- 79342300 - Customer services
- 79500000 - Office-support services

## Release History

- 9 Feb 2022 at 09:28 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/003668-2022
- 31 Jan 2022 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002656-2022
- 25 Aug 2021 at 13:38 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021025-2021

## Notice URLs

- http://www.csw-jets.co.uk
- http://www.warwickshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d991. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d991.json.