---
title: "Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles"
ocid: "ocds-h6vhtk-02da0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02da0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02da0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02da0f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2022-03-08"
---

# Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02da0f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02da0f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02da0f.json)

## Summary

The Tamar Bridge Operational Support Services Contract, initiated by Cornwall Council, seeks to engage a contractor for a comprehensive light vehicle recovery service. This four-year contract, with potential extensions of up to two additional twelve-month periods, targets the provision of 24/7 recovery services to minimise traffic disruption caused by vehicle breakdowns on the Tamar Bridge and Saltash Tunnel. The procurement method employed is an open procedure, and the tender period is currently active, with bids due by 27 September 2021. The relevant industry category falls under breakdown and recovery services for motor vehicles, with the contract based in the regions of Truro and Plymouth.

This tender presents substantial opportunities for businesses specialising in vehicle recovery and operational support services. Companies that can demonstrate expertise in light vehicle recovery, traffic management, and have personnel trained in safety procedures are well-suited to compete for this contract. Additionally, businesses capable of providing ancillary support, such as emergency response and environmental maintenance services, may find this procurement particularly advantageous, as the scope covers both critical and routine duties essential for maintaining smooth operations on the Tamar Bridge.

## Notice

The main intention of this proposed 4 year contract, with the option to extend by a further 2 x 12 month periods, is to ensure suitable service provision of a 24/7 availability light vehicle recovery service to limit disruption to traffic flow due to breakdowns on the four vehicle lanes over the Tamar Bridge and also in the adjacent Saltash Tunnel. The Service also requires other business critical and routine duties and activities as stated in the Scope and broad outline specification below:

### Lot Information

Lot 1

Primary duty: Light Vehicle Recovery * Provision of all staff, plant, equipment and insurances to carry out light vehicle recovery (up to 3.5 tonne gross vehicle weight) and traffic management for 24 hours per day, 7 days per week to ensure timely and safe recovery of vehicles to minimise hazards and disruption to users enabling the restoration of normal traffic flow in the shortest possible timescale. Ancillary duties: Operational support staff will also be required to undertake other activities and duties including but not restricted to the following. Business critical: * De-icing of South Cantilever Lane/Footpaths/Car Parks * Ensuring security of all buildings/offices within Tamar Bridge areas of jurisdiction * Start up/close down of Emergency Supply Generator * A roving resource providing support in dealing with emergencies or to investigate other causes for concern particularly during the late evening and early morning when Tamar Bridge staffing levels are at a minimum. Routine: * Transfer of Abnormal Load Crossing Receipts to Toll Plaza * Enforcement of 2 hour maximum parking in bridge car park * Removal of litter/debris from bridge grounds * Transfer of recycling materials to contractors Required skills All Operational Support Staff will have received training in vehicle recovery safety procedures from a recognized organisation such as the Institute of Vehicle Recovery (IVR) that works alongside the Road Assistance and Vehicle Recovery Sector, Health and Safety Executive and the Highways Agency to focus on the reduction of roadside injuries and fatalities through training and procedures. For each recovery the traffic management set up and take down works will be in accordance with the Department for Transport /Highways Agency Traffic Safety Measures and Signs for Road Works and Temporary Situations to Chapter 8 - Part 2: Operations. Location Tamar Bridge Operational Support staff will be based in the Tamar Bridge Main Administration Office situated on the Plymouth side of the river Tamar and will have access to all welfare facilities. Reporting and contract management expectations The successful contractor will be required to liaise closely with the Tamar Crossings client on all aspects regarding the Operational Support role. Members of the contractor's management team will be required to attend regular meetings with the Tamar Bridge Operations & Health & Safety Managers throughout the duration of the contract and will provide specific data/information to enable the establishment of Key Performance Indicators for the Operational Support role.

Renewal: The Contract is intended to be re-procured after its proposed duration (along with any options to extend if used) has concluded.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006294-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2022 |
| Submission deadline | 27 Sep 2021 |
| Future notice date | Not specified |
| Award date | 21 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Additional buyers | PLYMOUTH CITY COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | TLK3 Cornwall and Isles of Scilly, TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TONKIN RECOVERY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50118100 - Breakdown and recovery services for cars
- 50118400 - Breakdown and recovery services for motor vehicles
- 50118500 - Breakdown and recovery services for motorcycles

## Release History

- 8 Mar 2022 at 12:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006294-2022
- 26 Aug 2021 at 11:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021151-2021

## Notice URLs

- http://plymouth.gov.uk/
- http://www.cornwall.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=08935da8-9ba9-eb11-810c-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02da0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02da0f.json.