--- title: "GP Online Triage Solution" ocid: "ocds-h6vhtk-02daf5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02daf5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02daf5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02daf5.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")" published: "2021-08-30" --- # GP Online Triage Solution Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") Current stage: Planning OCID: ocds-h6vhtk-02daf5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02daf5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02daf5.json) ## Summary The NHS National Services Scotland (NSS) is currently in the planning stage for a procurement process titled "GP Online Triage Solution." This initiative aims to gather market information for the provision of Digital Asynchronous Consultation Systems (DACS) that assist in online clinical triage and consultations. The contract has a total estimated value of £1,500,000 and will serve approximately 925 practices across Scotland. Interested parties should note that the next opportunity for further discussion will be on 1 November 2021, with additional details available through a questionnaire provided in the market testing exercise. This tender presents substantial opportunities for businesses in the IT services sector, particularly those specialising in software development, consulting, and support services for healthcare applications. Companies that can offer solutions related to software configuration, implementation, and maintenance would be particularly well-suited to participate in this procurement process, potentially enhancing their growth within the healthcare market by addressing the increasing demand for digital consultation tools in Scotland. ## Notice NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS). DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them. Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record. The solution may provide the patient with instant self-help advice or signpost them to relevant services. General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient's access needs and it is not intended to replace other methods of access such as telephone or face to face. ### Lot Information Lot 1 It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices. The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994. The contract is likely to be for a two year term. Additional information: A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021382-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Aug 2021 | | Submission deadline | Not specified | | Future notice date | 1 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72260000 - Software-related services - 72261000 - Software support services - 72263000 - Software implementation services - 72265000 - Software configuration services - 72267000 - Software maintenance and repair services - 72268000 - Software supply services ## Release History - 30 Aug 2021 at 12:34 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021382-2021 ## Notice URLs - http://www.nhsscotlandprocurement.scot.nhs.uk/ - http://www.publiccontractsscotland.gov.uk/Default.aspx - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=665306 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02daf5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02daf5.json.