---
title: "Provision of 24/7 Intensive Supported Accommodation Service in Newport for Verified Rough Sleeper / Vulnerably Housed People"
ocid: "ocds-h6vhtk-02db23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02db23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02db23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02db23.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWPORT CITY COUNCIL"
published: "2021-08-31"
---

# Provision of 24/7 Intensive Supported Accommodation Service in Newport for Verified Rough Sleeper / Vulnerably Housed People

Buyer: NEWPORT CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02db23

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## Summary

Newport City Council has completed the procurement process for the "Provision of 24/7 Intensive Supported Accommodation Service in Newport for Verified Rough Sleeper / Vulnerably Housed People." This contract falls under the social work services category and is based in Newport, UK. The contract, awarded to Gateway Support and Care LTD, is structured as a limited procurement through negotiation without the publication of a contract notice, reflecting the specific skillset required to support individuals with complex care needs. The contract value is £1,485,000 for an initial five-year term, with a potential five-year extension dependent on market review and funding availability. The service is expected to commence in early Autumn 2021.

This tender presents significant growth opportunities for organisations that specialise in social work and support services for vulnerable populations. Businesses equipped to provide tailored mental health and substance misuse recovery programmes, as well as those experienced in managing complex care logistics, would be well-positioned to compete in potential future contracts. With increasing demand for robust support systems for homeless individuals, firms with expertise in providing such services can leverage this opportunity to expand their service offerings and establish long-term relationships with public authorities like Newport City Council.

## Notice

The new service will provide a 24/7 staffed supported accommodation service in Newport for six repeat homeless / vulnerably housed people with extremely complex needs. The service will include the provision of suitable accommodation and a staff team experienced in working with this group of individuals. It is expected that most if not all individuals supported will also have care needs. The service is recovery focused and will deliver intensive support to maintain mental health and manage substance misuse to prevent relapse and hospital admissions and social service and housing presentations with a view that service users may move to step down accommodation / services when they are ready. The service will commence in early Autumn 2021. The service will be funded via the Welsh Government's Housing Support Grant. The contract with Newport City Council will be for a period of five years with a possible extension of a further five years subject to review of the market, whether funding is available and contract management. The value of this contract for the initial 5 year period is 1,485,000.00 GBP excl of Vat, i.e. 297,000.00 GBP excl of Vat per annum. The contract value per annum for the possible extension of 5 years is a maximum of 297,000.00 GBP excl of Vat. Therefore the total value as detailed in II.1.7 is for the initial 5 year contract period and the possible 5 year extension period.

### Lot Information

Lot 1

The new service will provide a 24/7 staffed support and accommodation service in Newport for six repeat homeless / vulnerably housed people with extremely complex needs. The service will be ready to accept placements and provide accommodation from early Autumn 2021. Access to the service will be via the Council's Supported Housing Gateway. The service is recovery focused and will deliver intensive support to maintain mental health and manage substance misuse to prevent relapse and hospital admissions and social service and housing presentations. Staffing levels will reflect the complex needs, associated risks and vulnerability of the mix of people who may be placed within the service. It is anticipated that a significant number, if not all, the service users will have care needs; this will be subject to individual assessment and will not form part of the HSG contract. The service provider will be registered to delivery domiciliary care services where required under separate arrangement with the Council. The individuals supported will all have complex needs including with mental health, learning difficulties and substance misuse, who may be repeat homeless, living in hostels, at risk of eviction or in hospital settings. A common feature of this group will be issues of self-neglect in terms of medication, personal hygiene and nutrition and will have extremely limited options in terms of housing and support. For the people currently being considered for the service, the impact to themselves and services in Newport is significant; all have repeated support applications, homelessness presentations and placements within existing support provision resulting in hardship for the individual and huge resource implications to statutory and voluntary sector agencies working within the city.

### Procurement Information

Gateway Support & Care is recognised, after sourcing of the market, as the only provider at this time who: - one, has the skillset and experience of supporting the complex needs of the clients who would use this service to achieve the outcomes that are required - and two, are also supplying the accommodation within Newport when no other providers who were approached were able or willing to do so i.e., RSLs, etc The contract will be for a five-year period and a further extension of a possible five years to offer stability and consistency to clients who use it, and will also allow Newport City Council to garner interest in developing the market. The extension of a possible five years will only be granted after the market has been reviewed, whether funding is available and a review of contract management.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021428-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Jul 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,485,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWPORT CITY COUNCIL |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP20 4UR |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Allt-yr-yn |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLL21 Monmouthshire and Newport |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GATEWAY SUPPORT AND CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85310000 - Social work services

## Release History

- 31 Aug 2021 at 10:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021428-2021

## Notice URLs

- http://www.newport.gov.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0273

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02db23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02db23.json.