--- title: "Cash Management Services" ocid: "ocds-h6vhtk-02db66" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02db66" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02db66.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02db66.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "UNITED UTILITIES WATER LIMITED" published: "2021-08-31" --- # Cash Management Services Buyer: UNITED UTILITIES WATER LIMITED Current stage: Planning OCID: ocds-h6vhtk-02db66 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02db66) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02db66.json) ## Summary The United Utilities Water Limited is currently in the planning stage of a procurement process for Cash Management Services, focusing on data collection and collation services within the water industry. The anticipated deadline for responses is 24th September 2021, and the project is set to take place in Warrington, UK. Interested suppliers should provide relevant company information, including their cash management systems and monthly transaction volumes, to the United Utilities Regulatory Procurement Team. This tender presents significant opportunities for businesses that specialise in cash and payment processing, particularly those with experience in managing transactions across diverse payment streams. Companies that offer comprehensive transaction tracing, auditing capabilities, and reconciliation services will be well-positioned to compete. Furthermore, due to the broad scope of services required, businesses from sectors such as financial technology, call centre services, and professional consultancy may find substantial potential for growth through participation in this procurement process. ## Notice The Scope of this proposed service contract is to provide a cash and payment processing management service. Facilitating the processing of all electronic bill payments via a cash management system which receives the payment/reconciles information from each payment stream (i.e. BACS, DD call off, Over the counter payments and other payment streams) before transmitting the compiled information back to our corporate billing system via end of day settlement files and production of end of day financial reporting. ### Lot Information Lot 1 The cash management solution would need to provide us with a full audit trail for total traceability of transactions made via each payment stream and provides the facility for our teams to raise queries when addressing customer payment enquires. The scope of the procurement would be to undertake all activities relating to the management of payments made by UUW Customers for their Water and Waste Water charges and payments relating to this service will be used by Domestic customers. The scope of the cash management services would include: - Direct Debit transmission and collection of Direct Debit payments - Receive, bank and allocate all customer payments from any source to the correct customer accounts inc bank over the counter, Post office, Pay zone, BACS and SO, card payments made by debit and credit cards, payments from Debt agencies and Department of Working Pensions - Monitor and reconcile payments - Resolve misallocation / unallocated manual payments which fall out of automated process - Complete cash to bank reconciliation each financial month end - Process refunds - There is a requirement to produce month end financial reports and suspense reports for the payments which can't be allocated automatically and to produce write off reports - Management of bank accounts relating to customers BACS payments, DD payments and manual adjustments inc unpaid cheques, faster payment reversals, chargebacks. - General ledger postings in SAP - Complete reconciliation of cash in transit each half year and year end - Reconcile and control of the Cash Management System - Process and resolve payment enquiries - Remittance processing - Processing cash receipts and Post office water stamps - Taking receipt of cheques, processing via cash mgt system and send for clearing Additional information: **Deadline for Reponses will be 24/09/2021** **Please see attached Appendix K** ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021495-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 31 Aug 2021 | | Submission deadline | Not specified | | Future notice date | 31 Aug 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNITED UTILITIES WATER LIMITED | | Locality | WARRINGTON | | Post town | Warrington | | Postcode | WA5 3LP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD61 Warrington | | Local authority | Warrington | | Electoral ward | Great Sankey North and Whittle Hall | | Westminster constituency | Warrington South | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72314000 - Data collection and collation services - 79512000 - Call centre ## Release History - 31 Aug 2021 at 15:38 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021495-2021 ## Notice URLs - http://www.unitedutilities.com - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02db66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02db66.json.