--- title: "Research Services" ocid: "ocds-h6vhtk-02dc0b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc0b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dc0b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dc0b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "WALES & WEST UTILITIES LTD" published: "2021-09-01" --- # Research Services Buyer: WALES & WEST UTILITIES LTD Current stage: Tender OCID: ocds-h6vhtk-02dc0b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc0b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02dc0b.json) ## Summary Wales & West Utilities Ltd is conducting a tender process for "Research Services" under the category of research consultancy services. The procurement is currently in the active stage, with a deadline for interested participants to request access to tender documents by 30th September 2021. Tenders must be submitted via the Bravo procurement portal, with a further deadline for submissions on 4th October 2021. The scope of the contract includes market research to support the utility company's decision-making over the next 3-5 years, specifically focusing on the energy and gas sectors in Wales and south-west England. This tender presents an excellent opportunity for businesses specialising in market research, particularly those with experience in the utility sector. Companies that can deliver qualitative and quantitative research services, including advanced statistical analysis and stakeholder engagement, will be well-positioned to compete for multiple lots within this framework agreement. As Wales & West Utilities may commission research involving domestic consumers and SMEs, firms with a strong understanding of these demographics are encouraged to participate in this tender process. ## Notice Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years. ### Lot Information Lot 1 - General secondary research insight services Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years. Renewal: 24 months in two 12 month increments Lot 2 - Stakeholder including customer qualitative research services Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years. Renewal: 24 months in two 12 month increments Lot 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years. Renewal: 24 months in two 12 month increments ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021660-2021 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Sep 2021 | | Submission deadline | 30 Sep 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | 3-5 years | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WALES & WEST UTILITIES LTD | | Locality | NEWPORT | | Post town | Newport | | Postcode | NP10 8FZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL54 Monmouthshire and Newport | | Local authority | Newport | | Electoral ward | Tredegar Park and Marshfield | | Westminster constituency | Newport West and Islwyn | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73210000 - Research consultancy services ## Release History - 1 Sep 2021 at 14:41 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021660-2021 ## Notice URLs - https://www.wwutilities.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dc0b.json.