--- title: "Provision of a Self Service System for all SPS Sites" ocid: "ocds-h6vhtk-02dc3d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc3d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dc3d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dc3d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SCOTTISH PRISON SERVICE" published: "2022-06-16" --- # Provision of a Self Service System for all SPS Sites Buyer: SCOTTISH PRISON SERVICE Current stage: Tender OCID: ocds-h6vhtk-02dc3d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc3d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02dc3d.json) ## Summary The Scottish Prison Service is conducting an open tender for the "Provision of a Self Service System for all SPS Sites". This procurement process, which falls under the computer-related services category, is based in Edinburgh, United Kingdom. The tender is currently in the planning stage, with a deadline for submissions set for 29 July 2022. The contract will span a duration of five years, with an option for a two-year extension. The objective is to implement a managed portal that enhances the digital capabilities for staff across all operational establishments of the SPS. This tender presents a significant opportunity for businesses specialising in digital technology solutions, particularly those experienced in developing self-service systems and integrated software platforms. Companies providing innovative IT services that promote operational efficiency in public sector environments would be well-suited to participate. Furthermore, vendors who can demonstrate a commitment to community benefits, such as job creation and engagement with local economies, may find their proposals to be particularly appealing to the contracting authority. ## Notice SPS recognises that the ability of those in custody to develop their digital skills is limited to that of a classroom setting. As a result, the SPS has undertaken an active role in promoting the use of digital technology within its establishments, through the use of virtual visits and mobile phone technology. More recently, the SPS has undertaken a Proof of Concept (Test of Change) for a KIOSK service in one of its operational Establishments. Following the success of the PoC, the SPS is now looking to roll this out to all SPS operational Establishments. One of the Digital Strategy's objectives is to enhance the digital skills of the Purchaser's staff group and move away from various transaction activities that take up a considerable amount of their time. The Purchaser's staff still rely extensively on paper based systems for managing basic day-to-day activities (including menu choice, staff requests, canteen purchases and other regular tasks). Research has identified that adoption of new technology requires active engagement and perceived positive outcomes from the user group(s) in order to accept new ways of working. As a result of the above, the purpose of this tender activity is to appoint a supplier to install and manage a Self Service System to all operational Establishments. The system will include a standalone managed portal with a range of modules (including menu selectrion, PPC balance, staff messaging and notice board). The Contract Term shall be for a period of 5 years, plus up to an additional 2 year extension option. ### Lot Information Lot 1 The SPS has commenced this procurement process in good faith and with the intention of awarding a contract. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (SPD (Scotland)) will be published by SPS and will be made available to bidders on Public Contract Scotland - Tender. Tender responses will then be evaluated by the SPS in accordance with the ITT. Renewal: This contract may be extended by an additional up to 2 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016572-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jun 2022 | | Submission deadline | 29 Jul 2022 | | Future notice date | 8 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH PRISON SERVICE | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9HW | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72500000 - Computer-related services ## Release History - 16 Jun 2022 at 14:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016572-2022 - 2 Sep 2021 at 08:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021710-2021 ## Notice URLs - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 - http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court - http://www.sps.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000664663 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384 - https://www.publictendersscotland.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dc3d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dc3d.json.