---
title: "Hotel Services"
ocid: "ocds-h6vhtk-02dcb8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dcb8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dcb8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dcb8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF THE HIGHLANDS AND ISLANDS"
published: "2025-11-03"
---

# Hotel Services

Buyer: UNIVERSITY OF THE HIGHLANDS AND ISLANDS  
Current stage: Award  
OCID: ocds-h6vhtk-02dcb8

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## Summary

The University of the Highlands and Islands (UHI) has recently completed a procurement process under the contract titled "Hotel Services" for facilities management services. This contract was open to tenders through an open procedure with the CPV classification 79993100. The services are intended for four student residences located in Inverness, Dornoch, Elgin, and Fort William. The procurement was in the Award stage as of 15 October 2025, with a value of £2,430,310.75 awarded to Kingdom Services Group Limited. The initial term is set to commence in November 2025 and cover a period of 3 years, with potential extensions. The procurement process covered comprehensive duties such as security, emergency response, and facilities management, with key quality criteria including expertise, service delivery, and risk management. UHI operates from its headquarters in Inverness and played a central role in this procurement process.

This tender presents ample opportunities for growth, especially for businesses specializing in comprehensive facilities management and security services. Companies with a focus on delivering high-quality management and security solutions at residential locations, and possessing a robust track record, are particularly well-positioned to benefit from tenders like this. The contract supports UHI’s operational needs across multiple locations in Scotland, thus offering considerable potential for regional business expansion. Due to the intricate nature and scope of services required, larger businesses that can provide seamless integration of services such as alarm monitoring, security patrolling, and emergency response, stand a better chance of competing effectively.

## Notice

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

### Lot Information

Lot 1

The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Renewal: UHI have the option to extend for a further 2 x 12 months following the initial term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/070616-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2025 |
| Submission deadline | 4 Sep 2025 |
| Future notice date | 1 Nov 2021 |
| Award date | 8 Mar 2022 |
| Contract period | Not specified |
| Recurrence | UHI reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,430,310 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF THE HIGHLANDS AND ISLANDS |
| Additional buyers | UHI EXECUTIVE OFFICE |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5SQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness Millburn |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands, TLM61 Caithness and Sutherland, and Ross and Cromarty, TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey, TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | KINGDOM SECURITY; KINGDOM SERVICES GROUP |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 55100000 - Hotel services
- 55110000 - Hotel accommodation services
- 55130000 - Other hotel services
- 79993000 - Building and facilities management services
- 79993100 - Facilities management services
- 98341000 - Accommodation services
- 98341100 - Accommodation management services

## Release History

- 3 Nov 2025 at 17:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/070616-2025
- 4 Aug 2025 at 15:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/045745-2025
- 8 Mar 2022 at 16:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006338-2022
- 30 Nov 2021 at 11:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029669-2021
- 30 Nov 2021 at 11:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027797-2021
- 8 Nov 2021 at 12:15 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027937-2021
- 3 Sep 2021 at 09:04 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021833-2021

## Notice URLs

- http://www.publiccontractsscotland.gov.uk
- http://www.uhi.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000806247
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00101
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.uhi.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dcb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dcb8.json.