---
title: "Regulatory and Enforcement Services Case Management Software - Soft Market Testing"
ocid: "ocds-h6vhtk-02dcc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dcc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dcc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dcc6.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "READING BOROUGH COUNCIL"
published: "2021-09-03"
---

# Regulatory and Enforcement Services Case Management Software - Soft Market Testing

Buyer: READING BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-02dcc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dcc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02dcc6.json)

## Summary

The Reading Borough Council is initiating a soft market testing process for a Regulatory and Enforcement Services Case Management Software, aimed at modernising their existing case management system that has been in use for approximately 15 years. This process, currently in the planning stage, focuses on understanding market capabilities for software solutions that enhance case management functionalities. The location for delivery is Reading, UK, and interested parties should note that the future notice date is set for 3rd September 2021. This procurement falls under the classification of software packages and information systems, specifically within the goods category.

This procurement presents a valuable opportunity for software solution providers looking to grow their business in the public sector. Companies specialising in case management systems, customer management, and document management, particularly those offering mobile functionality and integration capabilities, would be well-positioned to participate. By engaging with the Reading Borough Council's soft market testing, businesses can showcase innovative solutions that align with the council’s needs for improved efficiency and productivity in planning processes.

## Notice

Reading Borough Council has an existing case management system which has been in place for around 15 years. The system was originally intended to support the planning team in planning case management. This functionality no longer fits our current and future business needs, therefore impacting the productivity of the planning team, councillors, senior officers and residents and others needing to access the documents and updates related to planning applications.Due to advances in software and technology, the Council is wanting to make use of streamlined, efficient systems to ensure ongoing usefulness and futureproofing our methods of case management, avoiding duplication and workarounds where possible.

### Lot Information

Lot 1

Reading Borough Council are seeking to improve their market knowledge of software and solutions in this space in advance of a potential procurement. We would like to take the opportunity to do some soft market testing, to determine current interest levels in the market. Functionality includes Case Management, Sharing tasks in cases, Workflows, Customer Management, Self-service, Document Management, Mobile Functionality, Reporting and User Management. In addition, Location based records and planning portal integration are being considered. Further details are available via our In-Tend portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021847-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | 2 Sep 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | READING BOROUGH COUNCIL |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 2LU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Abbey |
| Westminster constituency | Reading Central |
| Delivery location | TLJ11 Berkshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Sep 2021 at 10:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021847-2021

## Notice URLs

- http://www.reading.gov.uk
- https://in-tendhost.co.uk/readingbc/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dcc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dcc6.json.