---
title: "Provision of Mediation Sevices for MOD"
ocid: "ocds-h6vhtk-02dd3b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dd3b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dd3b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dd3b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2021-09-03"
---

# Provision of Mediation Sevices for MOD

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-02dd3b

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## Summary

The Ministry of Defence is currently engaged in a procurement process for the provision of mediation services, following a previous contract that expired on 13th September 2021. This tender process is in the planning stage, necessitating an extension of the existing contract to 30th June 2022 due to pressing priorities and the inability to conduct a competitive procurement exercise in time. The mediation services are classified under the industry category of personnel services, particularly aimed at resolving disputes within the MOD. Key dates include the original contract expiry, and the new contract is set to be awarded at a value of £150,000.

This tender represents a significant opportunity for businesses specialising in mediation and conflict resolution services, as there is a clear need for such expertise within the Ministry of Defence. Firms with experience in delivering personnel services and those proficient in handling sensitive mediation processes would be well-suited to compete for this contract. The ability to provide effective mediation can not only help enhance relationships within the organisation but also contribute to more efficient handling of disputes, making this an appealing opportunity for growth in the sector.

## Notice

Mediation services for MOD personnel

### Lot Information

Lot 1

Amendment to existing contract to extend from an original expiry date of 14.9.21 to 13.6.22

### Procurement Information

The Authority placed a Contract in September 2016 for the outsourcing of Mediation services for personal in disagreement with MOD. The Contract was let with a value of PS600K with an expiry date of September 2020 and was amended to expire on 13th September 2021. Due to a number of pressing priorities, the MOD has been unable to support a new competitive procurement exercise intended to have a new contract in place by 14th September 2021 and is only now able to consider procurement activity for a new contract. However, a gap in the provision of this service cannot be accommodated and therefore the current contract requires to be extended for a further 9 months until end of June 2022. It is considered that this further amendment can be accommodated through Regulation 32 on the basis that competition is absent for technical reasons. The current Contract is with Conflict Management to deliver mediation services and training, to MOD, and is due to expire in Sep 21. The D&I Directorate requires more time to fully scope it's future requirement with a view to conducting a competitive procurement exercise and letting a new contract with a broader remit. It believes therefore that an extension to the existing Contract is required until June 2022 at a value of PS150K is required to facilitate this scoping exercise and continue to deliver the service until a new, competitively tendered, Contract can be let. In the event, this extension was not made, this would impact the lived experience of all personnel requiring the mediation service, at a potentially particularly vulnerable moment for them. Mediation is integral to early resolution of grievances. It is most impactful by using the assistance of trained, independent mediators is encouraged and set out in Policy (JSP 763 and BHDV). Mediation empowers people to work together to resolve issues; it can be less stressful and have a reduced negative impact on morale as well as being time and cost efficient. In addition, MOD, needs to build's its capability in effectively deploying and using Mediation at the earliest point to mitigate lengthy and costly complaints much earlier where appropriate. The effective use of Mediation has been proven to resolve interpersonal disputes more successful that, relying on complaints procedures which can take up to 105 weeks to be completed with many in the Services taking much longer. The original intention had been to tender for a new contract to be in place for Sept 21. However, due to a number of other Defence priorities, this timescale was not able to be met.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021964-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Aug 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | GLASGOW |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONFLICT MANAGEMENT PLUS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79630000 - Personnel services except placement and supply services

## Release History

- 3 Sep 2021 at 21:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021964-2021

## Notice URLs

- https://www.mod.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dd3b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dd3b.json.
