--- title: "GLA- 27222 -Rough Sleeper programme" ocid: "ocds-h6vhtk-02dec2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dec2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dec2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dec2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "TRANSPORT FOR LONDON" published: "2021-09-09" --- # GLA- 27222 -Rough Sleeper programme Buyer: TRANSPORT FOR LONDON Current stage: Tender OCID: ocds-h6vhtk-02dec2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dec2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02dec2.json) ## Summary The procurement process is being conducted by Transport for London (TfL) for the "GLA-27222 - Rough Sleeper programme," classified under health and social work services. The procurement is currently in the Tender stage, and submissions must be made by 29 October 2021. This initiative will provide services aimed at reducing rough sleeping in London, ensuring access to essential support systems for homeless individuals. The contract, estimated to hold a total value of £48 million, is set to commence in April 2022 and will last for three years, with potential extensions bringing the total duration to six years. This tender presents significant opportunities for organisations involved in social services and housing support, particularly those specialising in homelessness assistance. Businesses capable of delivering multi-faceted support services, such as data management, housing association partnerships, and welfare support, will find this an advantageous opportunity. With a focus on innovative, community-driven solutions to tackle homelessness, service providers in these areas could benefit greatly from engaging in this procurement process. ## Notice Rough sleeping is the most severe and visible form of homelessness. Under his 'Life off the Streets' programme the Mayor funds a range of pan-London rough sleeping services, with the aim that everyone sleeping rough in the capital has an immediate and sustainable route off the streets. As part of this programme, the Mayor has a suite of 'core' services; some of which are intended to be re-commissioned with new contracts commencing in April 2022. All services will be underpinned by the Rough Sleeping Commissioning Framework. The broad objectives of these services are: * To minimise the flow of new rough sleepers onto the streets * To ensure that no one lives on the streets of London * To ensure that no one returns to the streets of London The tender will have four lots: * Lot 1 -CHAIN -Maximum estimated value of the contract over 6 years-PS3.6m * Lot 2 -Clearing House -Maximum estimated value of the contract over 6 years-PS6.5m * Lot 3 - TST North -Maximum estimated value of the contract over 6 years-PS21m * Lot 4 - TST South-Maximum estimated value of the contract over 6 years-PS16.5m The same supplier cannot be awarded Lot 3-TST North and Lot 4-TST South, however, suppliers can submit tender for all lots. Please note this is the estimated maximum value. Actual value of the services are likely to be lower than this value. The above values include core services, specific optional services, and general optional services including expansion of the services. Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years. Information for Lot 1- CHAIN (Combined Homelessness and Information Network) What it does: CHAIN is a database that holds information about rough sleepers, provided by rough sleeping services across London. The database is used by services as a tool to inform and record the work that they do with their clients and their outcomes. It is also used by the GLA and local authorities to inform their rough sleeping strategies and commissioning of services. Information for Lot 2- Clearing house What it does: Clearing House acts as a point of coordination and liaison for a partnership of 40 housing associations and many rough sleeping services. Jointly they provide access for people with a history of rough sleeping to over 3,500 earmarked one-bed flats at social rent levels. These come with floating support, provided by the Tenancy Sustainment Teams (see below). Clearing House accept referrals from all the major hostels and outreach teams, and work with their housing association contacts to match people on their waiting list with appropriate homes and support. The service has also recently been expanded to offer a similar, but tailored, service for women and families moving on from refuges. Information for Lot 3 TST North and Lot 4 TST South: Tenancy Sustainment Teams North and South (TSTs): What they do: The TSTs provide floating support for former rough sleepers who have moved into homes via the Clearing House. Everyone has a named support worker from within the team who they can contact for support with any issues which arise, and who will arrange fortnightly visits to check how things are going and offer advice and access to specialist services. The TSTs focus on three main areas of work: supporting people to maintain their tenancy, supporting them to access employment and training opportunities, and supporting them to move to independent accommodation when they no longer need the service. Each team works with over 800 people every year, and during 2019/20, 97 per cent of people supported by them sustained their tenancies. ### Lot Information LOT 1-CHAIN Link to Lot 1-CHAIN tender documents: https://procontract.due-north.com/Advert/Index?advertId=2e332261-ee0f-ec11-810e-005056b64545 What it does: CHAIN is a database that holds information about rough sleepers, provided by rough sleeping services across London. The database is used by services as a tool to inform and record the work that they do with their clients and their outcomes. It is also used by the GLA and local authorities to inform their rough sleeping strategies and commissioning of services. Why it's important: CHAIN is multi-faceted. It helps us to know how many rough sleepers in London are seen by outreach teams and other services, enabling us to better understand the rough capital's rough sleeping population. It also enables all the organisations working with someone to create a continuous record, rather than working independently. It also helps to identify gaps in service provision or emerging needs and respond quickly - focussing services where they are most needed at a local, and regional level. Additional information: * Lot 1 -CHAIN -Maximum estimated value of the contract over 6 years-PS3.6m Please note this is the maximum value. Actual value of the services are likely to be lower than this value. Where expansion of services are taking place under any lot, depending upon future funding available, value could also be higher than stated. This value includes extension values. The extension is subject to spending review and funding allocation. Options: The above values include core services, specific optional services, and general optional services including expansion of the services as described in the tender. Renewal: Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years. The extension is subject to spending review and funding allocation. Lot 2- Clearing House Link to Lot 2-Clearing House tender documents: https://procontract.due-north.com/Advert?advertId=fb85e659-3110-ec11-810e-005056b64545 What it does: Clearing House acts as a point of coordination and liaison for a partnership of 40 housing associations and many rough sleeping services. Jointly they provide access for people with a history of rough sleeping to over 3,500 earmarked one-bed flats at social rent levels. These come with floating support, provided by the Tenancy Sustainment Teams (see below). Clearing House accept referrals from all the major hostels and outreach teams, and work with their housing association contacts to match people on their waiting list with appropriate homes and support. The service has also recently been expanded to offer a similar, but tailored, service for women and families moving on from refuges. Why it's important: Many people who sleep rough do so because they do not have other accommodation options and do not have high priority for local authority housing. The Clearing House ensures that those most in need of social housing are able to access it, and works to remove as many barriers as possible. This option allows hundreds of people to move off the street, and out of hostels and other temporary accommodation, into their own home, offering security and freeing up hostel spaces for others sleeping rough. Additional information: * Lot 2 -Clearing House -Maximum estimated value of the contract over 6 years-PS6.5m Please note this is the maximum value. Actual value of the services are likely to be lower than this value. Where expansion of services are taking place under any lot, depending upon future funding available, value could also be higher than stated. This value includes extension values. The extension is subject to spending review and funding allocation. Options: The above values include core services, specific optional services, and general optional services including expansion of the services as described in the tender. Renewal: Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years. The extension is subject to spending review and funding allocation. Lot 3- TST North Link to Lot 3- TST North tender documents: https://procontract.due-north.com/Advert?advertId=68ff1637-3410-ec11-810e-005056b64545 What they do: The TSTs provide floating support for former rough sleepers who have moved into homes via the Clearing House. Everyone has a named support worker from within the team who they can contact for support with any issues which arise, and who will arrange fortnightly visits to check how things are going and offer advice and access to specialist services. The TSTs focus on three main areas of work: supporting people to maintain their tenancy, supporting them to access employment and training opportunities, and supporting them to move to independent accommodation when they no longer need the service. Each team works with over 800 people every year, and during 2019/20, 97 per cent of people supported by them sustained their tenancies. Why it's important: Making sure that once someone has moved away from sleeping rough they don't have return to the streets is one of the Mayor's priorities. Moving from the streets or a hostel into your own flat is a big step - for many people it will be the first time that they have held their own tenancy. To make sure that people have the best chance possible to thrive in their new home, TSTs provide an important source of support and guidance. Bidders can bid for all lots, however, between Lot 3-TST North and Lot 4-TST South a bidder will be awarded only one lot. Each bidder will be required to submit their preference during tender bid submission and should the same bidder win both Lot 3 and Lot 4 then bidder will be allocated the lot which is their first preference and their other lot will abandoned . Subsequently, the next ranked bidder in the abandoned lot will be awarded the abandoned lot. Additional information: * Lot 3 -TST North -Maximum estimated value of the contract over 6 years-PS21m Please note this is the maximum value. Actual value of the services are likely to be lower than this value. Where expansion of services are taking place under any lot, depending upon future funding available, value could also be higher than stated. This value includes extension values. The extension is subject to spending review and funding allocation. Options: The above values include core services, specific optional services, and general optional services including expansion of the services as described in the tender. Renewal: Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years. The extension is subject to spending review and funding allocation. Lot 4- TST South Link to Lot 4- TST South tender documents are: https://procontract.due-north.com/Advert?advertId=82f50bd0-3510-ec11-810e-005056b64545 What they do: The TSTs provide floating support for former rough sleepers who have moved into homes via the Clearing House. Everyone has a named support worker from within the team who they can contact for support with any issues which arise, and who will arrange fortnightly visits to check how things are going and offer advice and access to specialist services. The TSTs focus on three main areas of work: supporting people to maintain their tenancy, supporting them to access employment and training opportunities, and supporting them to move to independent accommodation when they no longer need the service. Each team works with over 800 people every year, and during 2019/20, 97 per cent of people supported by them sustained their tenancies. Why it's important: Making sure that once someone has moved away from sleeping rough they don't have return to the streets is one of the Mayor's priorities. Moving from the streets or a hostel into your own flat is a big step - for many people it will be the first time that they have held their own tenancy. To make sure that people have the best chance possible to thrive in their new home, TSTs provide an important source of support and guidance. Bidders can bid for all lots, however, between Lot 3-TST North and Lot 4-TST South a bidder will be awarded only one lot. Each bidder will be required to submit their preference during tender bid submission and should the same bidder win both Lot 3 and Lot 4 then bidder will be allocated the lot which is their first preference and their other lot will abandoned . Subsequently, the next ranked bidder in the abandoned lot will be awarded the abandoned lot. Additional information: * Lot 4 -TST South -Maximum estimated value of the contract over 6 years-PS16.5m Please note this is the maximum value. Actual value of the services are likely to be lower than this value. Where expansion of services are taking place under any lot, depending upon future funding available, value could also be higher than stated. This value includes extension values. The extension is subject to spending review and funding allocation. Options: The above values include core services, specific optional services, and general optional services including expansion of the services as described in the tender. Renewal: Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years. The extension is subject to spending review and funding allocation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/022355-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Sep 2021 | | Submission deadline | 29 Oct 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £48,000,000 | | Lots value | £47,600,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | South East London | | Postcode | SE10 0ES | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI51 Bexley and Greenwich | | Local authority | Greenwich | | Electoral ward | Greenwich Peninsula | | Westminster constituency | Greenwich and Woolwich | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 85 - Health and social work services ### Codes - 48600000 - Database and operating software package - 72300000 - Data services - 85000000 - Health and social work services - 85300000 - Social work and related services ## Release History - 9 Sep 2021 at 08:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022355-2021 ## Notice URLs - https://procontract.due-north.com/Advert/Index?advertId=2e332261-ee0f-ec11-810e-005056b64545 - https://procontract.due-north.com/Advert?advertId=68ff1637-3410-ec11-810e-005056b64545 - https://procontract.due-north.com/Advert?advertId=82f50bd0-3510-ec11-810e-005056b64545 - https://procontract.due-north.com/Advert?advertId=fb85e659-3110-ec11-810e-005056b64545 - https://tfl.gov.uk - https://www.gov.uk/contracts-finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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