--- title: "Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024" ocid: "ocds-h6vhtk-02dede" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dede" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dede.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02dede.json" source: "Find A Tender Service" current_stage: "Award" buyer: "H M REVENUE & CUSTOMS" published: "2023-03-24" --- # Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024 Buyer: H M REVENUE & CUSTOMS Current stage: Award OCID: ocds-h6vhtk-02dede [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dede) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02dede.json) ## Summary The Inland Border Facilities (IBF) Enduring Site Services Operator procurement process, conducted by HM Revenue & Customs (HMRC), aimed to appoint a single national operator to manage IBF sites providing Security Services, Traffic Marshalling, Vehicle Inspection, and Facility Management. The procurement method was a Competitive Procedure with Negotiation due to complex requirements, with a total contract value of £184.5m. The initial contract term is 3 years with options for two 1-year extensions. This tender offers opportunities for businesses in port management services to provide core operational services at IBF sites. Ideal businesses would have experience in security, traffic management, and facility services. The contracting authority, HMRC, seeks innovative suppliers capable of continuous 24/7 service delivery. The opportunity involves strict evaluation criteria covering service delivery, social value, innovation, and security, amounting to 75% of the award criteria weight. The procurement process aligns with HMRC's Supplier Code of Conduct. ## Notice A single national site services operator at HMRC's Inland Border Facilities (IBF) sites to provide core service "pillars" of Site Operations: Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE Operators); and Hard & Soft FM Services. ### Lot Information Lot 1 His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people. Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system. Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC). Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house. The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each. The potential contract value is PS184.5m. The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct. Options: Option to extend for two further periods of 12 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/008729-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Mar 2023 | | Submission deadline | 25 Nov 2021 | | Future notice date | 26 Oct 2021 | | Award date | 21 Mar 2023 | | Contract period | 7 Aug 2022 - 31 Dec 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £612,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £184,500,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | SALFORD | | Post town | Manchester | | Postcode | M60 9LA | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Blackfriars & Trinity | | Westminster constituency | Salford | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SODEXO | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 98 - Other community, social and personal services ### Codes - 63100000 - Cargo handling and storage services - 63712700 - Traffic control services - 75130000 - Supporting services for the government - 79500000 - Office-support services - 79623000 - Supply services of commercial or industrial workers - 79710000 - Security services - 79993000 - Building and facilities management services - 98362000 - Port management services ## Release History - 24 Mar 2023 at 16:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008729-2023 - 26 Oct 2021 at 09:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026745-2021 - 10 Sep 2021 at 15:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022580-2021 - 9 Sep 2021 at 11:23 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022383-2021 ## Notice URLs - http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full - http://www.gov.uk/hm-revenue-customs - https://www.gov.uk/government/organisations/hm-revenue-customs - https://www.gov.uk/government/organisations/hm-revenue-customs?_ga=2.224355352.2064469230.1679488820-1247332500.1679488820 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02dede. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02dede.json.