---
title: "PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT"
ocid: "ocds-h6vhtk-02df6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02df6d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02df6d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02df6d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE SERVICE OF NORTHERN IRELAND"
published: "2021-09-10"
---

# PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT

Buyer: POLICE SERVICE OF NORTHERN IRELAND  
Current stage: Award  
OCID: ocds-h6vhtk-02df6d

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## Summary

The Police Service of Northern Ireland has completed a tender process for the PSNI DAC 21/21 Accesspro Case Management System Support. This procurement falls within the IT services industry category, specifically focusing on consulting and software development. Located in Belfast, UK, the process followed a limited procurement method and was characterised as a negotiated procedure without prior publication of a contract notice. The contract was formally signed on 9th September 2021, with a total value of £180,000, covering an upgrade and ongoing support for a period of 40 months, including additional software licenses.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those capable of providing tailored software solutions and support. Companies with expertise in case management systems, software development, and system upgrades would be especially well-suited to compete for similar future contracts. The requirement for training and support aligns well with organisations that can deliver comprehensive post-implementation services, thus fostering growth in this sector as public services continue to evolve their digital infrastructure.

## Notice

PSNI have a requirement to upgrade and continued support to it's Accesspro Case Management system which is used by Corporate Information Unit to manage the Organisations Subject Access Requests (FOI/SAR). 10 additional licenses are required along with onsite upgrade to include, training and ongoing support for a period of 40 months.

### Lot Information

Lot 1

PSNI have a requirement to upgrade and continued support to it's Accesspro Case Management system which is used by Corporate Information Unit to manage the Organisations Subject Access Requests (FOI/SAR). 10 additional licenses are required along with onsite upgrade to include, training and ongoing support for a period of 40 months.

### Procurement Information

PSNI will rely on a derogation in accordance with Reg 32 (2) (b) (iii). This would be on the basis that the exclusive rights held by the supplier and that the software has been tailored to meet PSNI's SLA and reporting requirements under SAR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022526-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE SERVICE OF NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT6 9LD |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Merok |
| Westminster constituency | Belfast East |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SENSITIVE INFORMATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Sep 2021 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022526-2021

## Notice URLs

- http://www.finance-ni.gov.uk
- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02df6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02df6d.json.