--- title: "Replacement of CMS (Content Management System) with a Digital Experience Platform" ocid: "ocds-h6vhtk-02df74" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02df74" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02df74.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02df74.json" source: "Find A Tender Service" current_stage: "Award" buyer: "UNIVERSITY OF SOUTH WALES" published: "2022-02-22" --- # Replacement of CMS (Content Management System) with a Digital Experience Platform Buyer: UNIVERSITY OF SOUTH WALES Current stage: Award OCID: ocds-h6vhtk-02df74 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02df74) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02df74.json) ## Summary The University of South Wales is conducting a tender for the replacement of their current Content Management System (CMS) with a Digital Experience Platform. The procurement process is currently at the tender stage, and the deadline for bid submissions has been extended to 21st October 2021. This project falls under the software supply services category and has a significant focus on enhancing the digital experience provided to students and staff. The delivery address for proposals is located in Pontypridd, United Kingdom, with a preference for the migration of sites to be completed by March 2022. This tender presents significant opportunities for businesses specialising in software as a service (SaaS) solutions, particularly those that can provide a comprehensive Digital Experience Platform. Companies with expertise in web management, user experience design, and cloud-based software services will find this procurement attractive. The structure of the tender allows for suppliers to apply for one or multiple lots, enabling diverse businesses, including small to medium enterprises (SMEs), to compete effectively by showcasing their unique capabilities and potential community benefits associated with their services. ## Notice Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students. ### Lot Information Provision of a SaaS (Software as a Service) 'Digital Experience Platform' The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) - (This Lot 1) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022. Renewal: Option to extend for further 12 month periods up to six years in total. Full migration of existing sites to selected 'Digital Experience Platform' The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' (This Lot 2) Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022. Additional information: Duration of contract will depend upon timeframes required to complete this service. UX Design & Development Service for the selected 'Digital Experience Platform' The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' (This Lot 3) A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022. Additional information: The duration of Lot 3 will depend upon business requirements. Renewal: Possible renewals up to 4 years with the potential to extend up to a total of 6 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004982-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Feb 2022 | | Submission deadline | 14 Oct 2021 | | Future notice date | Not specified | | Award date | 28 Jan 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF SOUTH WALES | | Locality | PONTYPRIDD | | Post town | Cardiff | | Postcode | CF37 1DL | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Treforest | | Westminster constituency | Pontypridd | | Delivery location | TLL15 Central Valleys | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TERMINALFOUR SOLUTIONS | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48780000 - System, storage and content management software package - 72268000 - Software supply services ## Release History - 22 Feb 2022 at 15:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004982-2022 - 8 Oct 2021 at 11:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022533-2021 - 8 Oct 2021 at 11:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025184-2021 ## Notice URLs - https://sell2wales.gov.wales - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0315 - https://www.southwales.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02df74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02df74.json.