---
title: "CP&F Supplier Hub"
ocid: "ocds-h6vhtk-02e147"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e147"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e147.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e147.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MINISTRY OF DEFENCE"
published: "2021-09-15"
---

# CP&F Supplier Hub

Buyer: MINISTRY OF DEFENCE  
Current stage: Tender  
OCID: ocds-h6vhtk-02e147

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e147)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e147.json)

## Summary

The Ministry of Defence is seeking suppliers for the "CP&F Supplier Hub" tender, an active contract opportunity valued at £5,200,000. This procurement process falls under the services category with a focus on electronic message services. The tender is currently in the active stage and submissions must be made electronically by 18 October 2021. The project is located in Corsham, United Kingdom, and will operate under a selective procurement method, following a restricted procedure to identify the most suitable candidates.

This tender presents significant opportunities for businesses specialising in cloud-based services and electronic messaging systems, particularly those with experience in supply chain management solutions. Companies that can demonstrate proficiency in integrating with existing Ministry of Defence systems, as well as those capable of supporting high transaction volumes and ensuring seamless migration processes, will be well-positioned to compete. Additionally, expertise in customer service models and incident resolution is essential for those wishing to win this contract, promising potential growth and a long-term relationship with the Ministry of Defence.

## Notice

The Authority has a potential requirement to procure a replacement contract for the current Contract, Purchasing and Finance (CP&F) Supplier Hub which is an integral part of the existing CP&F system successfully implemented in November 2016. This service provides the cloud-based interface between the Ministry of Defence (MoD) and its supplier base for supply chain management collaboration, enterprise collaboration and risk management solutions. It provides a supplier user front end to enable them to manage purchase orders and generate and transmit, outbound to CP&F, messages and transactions relating to Advance Shipping Notices, receipts and invoices. These messages and transactions route back by the service into the MoD's CP&F system. It also provides an integration pass-through to facilitate exchange of messages between CP&F and suppliers. Following an appropriate level of matching within CP&F the supplier is then paid via BACS.

### Lot Information

Lot 1

Scope Defence acquisition activities are worth in excess of PS21Bn per annum and can be generated in multiple currencies including but not limited to GBP, EUR and USD, along with the appropriate level of Value Added Tax (VAT). The following indicative volumetric is provided: "March +25% /+50%": this refers to an increase that happens in March every year which directly correlates to year end for many suppliers. Suppliers 5,883 Open contracts approx 11,000 Incoming messages for supplier hub: Purchase Order/month avg 15,000 March +25% Purchase Order Change/month avg 1,000 March +25% Outgoing messages for supplier hub Invoice/month avg 40,000 March +50% Advance Shipping Notice / month avg 4,000 March +25% Confirmation Body /month avg 16,000 March +25% PO acknowledgement /month avg 15,000 March +25% These levels may be subject to increase over time with additional transactions and suppliers and an indication of scalability in percentages should be articulated in the response. Interoperability with current MoD systems will need to be maintained for the solution proposed. Compatibility with Oracle R12 MoD System is mandatory. The Advanced Shipping Notice is an essential feature that enables CP&F to automatically advise the MoD's supply chain systems of receipts due in to the three Service's warehouses. Any replacement must take over from the existing Supplier Hub service with minimal disruption and continue to deliver a seamless service between MoD and their suppliers. The replacement must be capable of configuring a range of existing messaging services, potential changes including updates and the creation of new messaging to align with the CP&F interface. Any solution would need to meet MoD security and accreditation requirements. Customer Service As part of this procurement, the Authority requires a support model including but not limited to the following: a. a helpdesk/incident resolution provisions* b. An Incident Response Matrix detailing proposed response times against the severity level, for queries raised by both MOD and Suppliers c. System availability d. Supplier charging model (For information) e. Supplier Onboarding. Onboarding shall include the onboarding of new suppliers as well as the reconnection of existing dormant suppliers * Provide a help desk to all users of the system and this shall be available during normal business hours weekly unless otherwise agreed with the Authority; The successful candidate should also provide customer service to Suppliers as well as the Authority in order to provide a successful interface with both parties. Data Migration There is a requirement to migrate the existing suppliers from the current supplier hub to the new supplier hub. There is a need to migrate all MOD Suppliers to the new service. The requirement should be to include: a) Delivery of any configuration changes to the Oracle Ebus solution (e.g. connectivity to the new supplier hub). b) Migrating all outstanding orders and related transactional data from the existing service Successful candidates should have experience in mapping data from source to destinations systems to ensure quality, accuracy and security is maintained and evidence of dealing with migrating high volumes of live data. Additional information: The information and/or documents for this opportunity are available on http://www.contracts.mod.uk. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a forgotten username/password link on the homepage.

Options: 12 months + 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022996-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2021 |
| Submission deadline | 18 Oct 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK11 Bristol, City of |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216100 - Electronic message services

## Release History

- 15 Sep 2021 at 21:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022996-2021

## Notice URLs

- http://www.contracts.mod.uk
- https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=51507
- https://www.gov.uk/government/organisations/ministry-of-defence

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e147. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e147.json.