---
title: "Contract for the Provision of a Replacement Control Systems Solution"
ocid: "ocds-h6vhtk-02e3ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e3ec"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e3ec.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e3ec.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ESSEX POLICE, FIRE AND CRIME COMMISSIONER FIRE AND RESCUE AUTHORITY"
published: "2021-09-23"
---

# Contract for the Provision of a Replacement Control Systems Solution

Buyer: ESSEX POLICE, FIRE AND CRIME COMMISSIONER FIRE AND RESCUE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-02e3ec

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## Summary

The procurement process entails a tender initiated by the Essex Police, Fire and Crime Commissioner Fire and Rescue Authority for the "Contract for the Provision of a Replacement Control Systems Solution". This process, categorised under the goods industry, specifically relates to communications networks and took place in Essex, UK. The procurement method employed was a selective competitive procedure with negotiation. The award of the contract, valued at £2,901,808, was signed on 10 September 2021, and it represents a comprehensive solution involving the implementation and maintenance of a future-proofed Computer Aided Dispatch System (CAD) and Integrated Communication and Control System (ICCS).

This tender presents substantial opportunities for businesses involved in software development, telecommunications, and IT services, particularly those equipped to deliver innovative solutions that can adapt to evolving technologies such as the Emergency Services Network (ESN). Companies experienced in providing integrated command and control systems, maintenance services, and that can boast a collaborative approach with other emergency services will be particularly well-suited to compete. The successful contractor will have the chance to engage with a significant and ongoing contract with the potential for extension, thus fostering long-term business growth and partnerships within the public sector.

## Notice

Contract award notice for the provision and implementation of both a replacement ESN ready/future proofed Computer Aided Dispatch System (CAD) and Integrated Communication and Control System (ICCS) for Essex County Fire and Rescue Service. The contract is for the contractor to implement and install both CAD & ICCS systems and to maintain and provide support for those systems over the duration of the contract.

### Lot Information

Lot 1

Provision and implementation of both a replacement ESN ready/future proofed Computer Aided Dispatch System (CAD) and Integrated Communication and Control System (ICCS) for Essex County Fire and Rescue Service. The main deliverables of the solution will include the following: * provision of all infrastructure components; * provision of the core command and control software; * provision of all primary and secondary control room operator equipment; * integration with all the Authority's interfaces to the core command and control software; * provision of operational services throughout the life of the contract. In addition to replacing the current core command and control software, the Authority is seeking an innovative, location agnostic control room solution, that will support current and future exploitation of digital technology, integration with incident command and digital asset/evidence management systems, and the opportunity to exploit collaboration, resilience and business continuity arrangements with at least one other partner Fire and Rescue Service. The solution will also need to support the latest Airwave and ESN technologies for critical voice and data, as and when they become available. It must be location agnostic and where possible, based on a Software as a Service (SaaS) model, in order to provide maximum flexibility and scope to exploit resilience and business continuity opportunities with other fire and rescue services, and future technological developments e.g. Next Generation 999 and digital technology. It must support future strategic objectives with any other FRS's, including procedures to share risk data for over the border incidents, processes and procedures for the receipt of emergency calls and mobilisation of each other's resources, procedures for the joint response to a critical or major incident that exceeds the capability of one fire control room solution, and the sharing of incident data with partner agencies using Multi-Agency Incident Transfer (MAIT). Bidders are referred to the procurement documents for the full requirements. In summary, the successful bidder will be required to provide: (i) hardware, (including, but not limited to) workstation and server based hardware; (ii) core command and control software; and (iii) maintenance and support services throughout the duration of the contract. The Authority is seeking solutions that are ideally location agnostic that will provide for integration and resilience arrangements.

Options: The initial contract term shall be for a period of five (5) years from the go live date. The Authority will have the option to extend the contract beyond the initial five (5) year term for any period or periods of up to five (5) years in twelve (12) or twenty-four (24) month blocks for a maximum contract term of 10 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023673-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,901,808 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX POLICE, FIRE AND CRIME COMMISSIONER FIRE AND RESCUE AUTHORITY |
| Locality | RIVENHALL |
| Post town | Chelmsford |
| Postcode | CM8 3HB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Braintree |
| Electoral ward | Silver End & Cressing |
| Westminster constituency | Witham |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AIRWAVE SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 42 - Industrial machinery
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32412000 - Communications network
- 32412100 - Telecommunications network
- 32500000 - Telecommunications equipment and supplies
- 32510000 - Wireless telecommunications system
- 32523000 - Telecommunications facilities
- 32524000 - Telecommunications system
- 32552000 - Electrical apparatus for line telephony or line telegraphy
- 32570000 - Communications equipment
- 32571000 - Communications infrastructure
- 32573000 - Communications control system
- 35710000 - Command, control, communication and computer systems
- 42961400 - Dispatch system
- 48100000 - Industry specific software package
- 50000000 - Repair and maintenance services
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 50312000 - Maintenance and repair of computer equipment
- 50323000 - Maintenance and repair of computer peripherals
- 50324100 - System maintenance services
- 50332000 - Telecommunications-infrastructure maintenance services
- 50333000 - Maintenance services of radio-communications equipment
- 50334400 - Communications system maintenance services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Sep 2021 at 11:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023673-2021

## Notice URLs

- http://www.essex-fire.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:399630-2020:TEXT:EN:HTML
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=625682232
- https://www.essex-fire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e3ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e3ec.json.