--- title: "Water Hygiene Monitoring and Sampling of Water Systems" ocid: "ocds-h6vhtk-02e40b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e40b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e40b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e40b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SANCTUARY HOUSING ASSOCIATION" published: "2021-09-23" --- # Water Hygiene Monitoring and Sampling of Water Systems Buyer: SANCTUARY HOUSING ASSOCIATION Current stage: Tender OCID: ocds-h6vhtk-02e40b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e40b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e40b.json) ## Summary The procurement process is being conducted by Sanctuary Housing Association for the contract titled "Water Hygiene Monitoring and Sampling of Water Systems". This project falls under the services category, specifically focusing on technical testing, analysis, and consultancy services, with a total contract value of £3,555,000. The procurement is currently in the Tender stage, with submissions accepted until 25 October 2021. The work will primarily occur in Sanctuary Offices, Care Homes, Schemes, and tenants' homes across the UK, specifically targeting the North West, North and East Regions, as well as London, the South East, Midlands, and South West Regions. The contract has a duration of three years, with the potential for two one-year extensions at the discretion of the contracting authority. This tender presents significant opportunities for businesses specialising in water treatment and hygiene control, offering a chance to engage in a well-structured contract with established performance-related criteria. Suppliers who can effectively deliver these services while complying with strict quality and reporting standards will be well-positioned to compete. Companies that possess the capability to provide skilled operatives, adhere to health and safety regulations, and manage logistics across multiple regions will find this procurement particularly suitable for their growth strategies. ## Notice For the provision of: Water Treatment / Hygiene Control - The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants' homes. ### Lot Information Lot 1 - The supply of Water Treatment / Hygiene Control Services: North West, North and East Regions For the provision of: Water Treatment / Hygiene Control The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes. The supplier will be expected to: * Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site * Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV's). * Complete all works in accordance with HSG 274 Parts 2 and 3. * Work to a performance related contract in line with a Service Level Agreement (SLA) * Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI's) * Provide regular management information * Provide a single point of contact to handle enquiries (account manager) * Attend review meetings * Provide a prompt and efficient service * Provide advice, support, assistance and guidance including technical advice to Sanctuary employees * Provide or facilitate relevant training * Provide a single point of contact for accounts and invoice queries * Comply with Sanctuary purchase order and invoicing requirements * Completion reports / paperwork to be provided to Sanctuary's National Compliance Team within an agreed timeframe * Provide operatives who are suitably qualified and competent * Ensure that any equipment that is dangerous is brought to Sanctuary's attention as a matter of urgency. * Provide a continuous improvement pipeline. * Comply with all applicable legislation, standards and regulations * Maintain and improve the asset list including address, type of equipment etc. * Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule) * Have the ability to provide appropriate repairs / remedial works * Hold and carry adequate spare parts * Provide emergency call outs (24hrs) Renewal: The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion. Lot 2 - The supply of Water Treatment / Hygiene Control Services: London & South East, Midlands and South West Regions For the provision of: Water Treatment / Hygiene Control The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes. The supplier will be expected to: * Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site * Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV's). * Complete all works in accordance with HSG 274 Parts 2 and 3. * Work to a performance related contract in line with a Service Level Agreement (SLA) * Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI's) * Provide regular management information * Provide a single point of contact to handle enquiries (account manager) * Attend review meetings * Provide a prompt and efficient service * Provide advice, support, assistance and guidance including technical advice to Sanctuary employees * Provide or facilitate relevant training * Provide a single point of contact for accounts and invoice queries * Comply with Sanctuary purchase order and invoicing requirements * Completion reports / paperwork to be provided to Sanctuary's National Compliance Team within an agreed timeframe * Provide operatives who are suitably qualified and competent * Ensure that any equipment that is dangerous is brought to Sanctuary's attention as a matter of urgency. * Provide a continuous improvement pipeline. * Comply with all applicable legislation, standards and regulations * Maintain and improve the asset list including address, type of equipment etc. * Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule) * Have the ability to provide appropriate repairs / remedial works * Hold and carry adequate spare parts * Provide emergency call outs (24hrs) Renewal: The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion. Lot 3 For the provision of: Water Treatment / Hygiene Control The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes. The supplier will be expected to: * Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site * Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV's). * Complete all works in accordance with HSG 274 Parts 2 and 3. * Work to a performance related contract in line with a Service Level Agreement (SLA) * Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI's) * Provide regular management information * Provide a single point of contact to handle enquiries (account manager) * Attend review meetings * Provide a prompt and efficient service * Provide advice, support, assistance and guidance including technical advice to Sanctuary employees * Provide or facilitate relevant training * Provide a single point of contact for accounts and invoice queries * Comply with Sanctuary purchase order and invoicing requirements * Completion reports / paperwork to be provided to Sanctuary's National Compliance Team within an agreed timeframe * Provide operatives who are suitably qualified and competent * Ensure that any equipment that is dangerous is brought to Sanctuary's attention as a matter of urgency. * Provide a continuous improvement pipeline. * Comply with all applicable legislation, standards and regulations * Maintain and improve the asset list including address, type of equipment etc. * Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule) * Have the ability to provide appropriate repairs / remedial works * Hold and carry adequate spare parts * Provide emergency call outs (24hrs) Renewal: The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/023704-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Sep 2021 | | Submission deadline | 25 Oct 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Estimated timing for further notices to be published: The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion. | ## Values | Field | Value | | --- | --- | | Tender value | £3,555,000 | | Lots value | £3,555,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANCTUARY HOUSING ASSOCIATION | | Locality | WORCESTER | | Post town | Worcester | | Postcode | WR1 3ZQ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Worcester | | Electoral ward | Cathedral | | Westminster constituency | Worcester | | Delivery location | TLC North East (England), TLD North West (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services ### Codes - 71600000 - Technical testing, analysis and consultancy services ## Release History - 23 Sep 2021 at 14:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023704-2021 ## Notice URLs - http://www.sanctuary-group.co.uk - http://www.sanctuary-tenders.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e40b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e40b.json.