---
title: "Stations Improvement Programme (SIP) including Installation of Digital Customer Information Screens, Upgrade of CCTV and upgrade of WAN/LAN infrastructure"
ocid: "ocds-h6vhtk-02e45d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e45d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e45d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e45d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS TRAINS LIMITED"
published: "2022-11-01"
---

# Stations Improvement Programme (SIP) including Installation of Digital Customer Information Screens, Upgrade of CCTV and upgrade of WAN/LAN infrastructure

Buyer: WEST MIDLANDS TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02e45d

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## Summary

West Midlands Trains Limited has completed the "Stations Improvement Programme (SIP)" tender for the provision of Installation of DCIS and upgrade of CCTV and WAN/LAN infrastructure. The tender was awarded to a buying organisation based in Birmingham, United Kingdom. The procurement method was a selective negotiated procedure. The tender title was "Stations Improvement Programme (SIP) including Installation of Digital Customer Information Screens, Upgrade of CCTV and upgrade of WAN/LAN infrastructure" in the services category. The contract was signed on June 1, 2022, with an active status.

The tender presents business growth opportunities for companies specializing in installation services of railway real-time departures and arrival display screens. Businesses in the railway services industry, particularly those experienced in installation and upgrades of CCTV and WAN/LAN infrastructure, are well-suited to compete. The contracting process covers London Northwestern Railway (LNR) and West Midlands Railway (WMR) Stations, aiming to enhance customer information services and station security. The completion deadline for all works is set for July 31, 2023, offering a substantial timeframe for successful bidders to deliver the required services across specified stations.

## Notice

Provision of Installation of DCIS and upgrade of CCTV and WAN/LAN infrastructure

### Lot Information

Provision of Installation of DCIS and upgrade of CCTV and WAN/LAN infrastructure - London Northwestern Railway (LNR) Stations

Installation of Digital Customer Information Screens, Upgrade of CCTV and upgrade of WAN/LAN infrastructure

Installation of DCIS and upgrade of CCTV and WAN/LAN infrastructure - West Midlands Railway (WMR) Stations

Installation of Digital Customer Information Screens, Upgrade of CCTV and upgrade of WAN/LAN infrastructure

WAN/LAN upgrade

Replace all existing customer information screens (CIS) with new digital customer information screens (DCIS) at every station on the WMT network Overall Objective The overall objective of the project is to upgrade the Local Area Network (LAN) at the defined West Midlands Trains operated stations. This initiative acts as an enabler to other technological schemes and Business Plan Commitments (BPCs) such as DCIS, TVMs, PVALs, CCTV, ANPR, and Retail, updating and standardizing the infrastructure to support multiple types of equipment which will be required at each site. The project will amalgamate the disparate communication solutions within the station including WAN circuit termination and any Customer Premise Equipment which includes SD WAN Appliances. BENEFITS - Consolidate project activities across several BPC work packages to avoid repetition and save on enabling, survey works and infrastructure costs. - Enhanced infrastructure capability and ease of data transfer. - Supports the data business case and improves ability to transfer data from trains. - Enables multiple BPC commitments to be delivered. - Makes the network more reliable, faster, cheaper, and easier to maintain remotely, avoiding unnecessary multiple site visits. - Consistency of new IT standards to be delivered across the franchise network. OBJECTIVES To upgrade 113 sites to enable all station CO's. Stations identified for WAN LAN upgrade are contained within the Stations Upgrade Scope. Additional information: Interested parties should contract the named person by email at Section I.1 to register interest and request the Prequalification Questionnaire which shall be required to be completed by the time limit for receipt of expressions of interest at Section IV.2.2 Scoring Matrix The PQQ scoring will be as follows:- SCORE GIVEN - QUALITATIVE GUIDANCE - SHORT GUIDANCE 0 - Question not answered or answer is irrelevant. - Not answered/irrelevant. 1 - Weak : Insufficient information to enable evaluation or contains major shortcomings or errors to make it non-complaint. - Worst in class/errors in submission. 2 - Below Satisfactory : partially complaint answer but with obvious deficiencies. Brief or incomplete answers with little or no supporting detail or wholly generic answer. - Below industry standard. 3 - Satisfactory : Answer meets the minimum requirements but lack convincing supporting detail to give confidence that they will meet requirements. Some attempt to provide relevant answers not generic. - In line with industry standard. 4 - Good : Thorough response with relevant supporting detail and evidence to give confidence that the requirements will be met. Tailored answers. - Above industry standard. 5 - Excellent : Comprehensive and well-structured response with excellent supporting evidence. Wholly bespoke for the protect and demonstrates exceptional understanding of the requirements. - Market leading. SCORING PROCESS Where Yes is the required answer: YES = PASS NO = FAIL WMT will assess additional information provided by the interested parties who select NO, but have additional information to justify their selection. Where NO is the required answer NO = PASS YES = FAIL WMT will assess additional information provided by the interested parties who select YES, but have additional information to justify their selection.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030847-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2022 |
| Submission deadline | 25 Oct 2021 |
| Future notice date | Not specified |
| Award date | 31 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS TRAINS LIMITED |
| Locality | BIRMINGHAM |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 51 - Installation services (except software)

### Codes

- 32410000 - Local area network
- 32430000 - Wide area network
- 51611120 - Installation services of railway real-time departures and arrival display screens or boards

## Release History

- 1 Nov 2022 at 14:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030847-2022
- 24 Sep 2021 at 10:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023786-2021

## Notice URLs

- http://www.fpaconsulting.co.uk
- http://www.wmtrains.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e45d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e45d.json.