---
title: "PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT"
ocid: "ocds-h6vhtk-02e4b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4b3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e4b3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e4b3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE SERVICE OF NORTHERN IRELAND"
published: "2021-09-24"
---

# PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT

Buyer: POLICE SERVICE OF NORTHERN IRELAND  
Current stage: Award  
OCID: ocds-h6vhtk-02e4b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e4b3.json)

## Summary

The Police Service of Northern Ireland has completed a public procurement process for the title "PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT", classified under IT services: consulting, software development, Internet, and support. This procurement was conducted as a limited award procedure without a prior call for competition, focusing on service requirements to enhance the Accesspro Case Management System. The contract was signed on 24 September 2021 and is active, with a total value of £180,000. The services are to be delivered at locations within the UK, with ongoing support expected until December 2023.

This tender presents an opportunity for IT service providers, particularly those specialising in software development and consulting, to engage with a public sector client seeking to upgrade and maintain essential operational software. Businesses that have experience with tailored software solutions and are capable of providing ongoing support and training would be particularly well-suited to compete for similar contracts with the Police Service of Northern Ireland and other public entities. The presence of a standstill period also implies potential for transparency and competitive bidding within such procurements.

## Notice

PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT

### Lot Information

Lot 1

PSNI DAC 21/21 ACCESSPRO CASE MANAGEMENT SYSTEM SUPPORT. Additional information: PSNI have a requirement to upgrade and continued support to it's Accesspro Case Management system which is used by Corporate Information Unit to manage the Organisations Subject Access Requests FOI/SAR. 10 additional licenses are required along with onsite upgrade to include, training and ongoing support from 1 October 2021 until 31 December 2023.

### Procurement Information

PSNI will rely on a derogation in accordance with Reg 32 (2) (b) (iii). This would be on the basis that the exclusive rights held by the supplier and that the software has been tailored to meet PSNI's SLA and reporting requirements under SAR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023874-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE SERVICE OF NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT6 9LD |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Merok |
| Westminster constituency | Belfast East |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SENSITIVE INFORMATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2021 at 17:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023874-2021

## Notice URLs

- https://etendersni.gov.uk/epps
- https://ted.europa.eu/udl?uri=TED:NOTICE:467401-2021:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e4b3.json.