---
title: "Social Welfare and Advice - re-tender"
ocid: "ocds-h6vhtk-02e4fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4fe"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e4fe.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e4fe.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE WEST AND CHESTER BOROUGH COUNCIL"
published: "2021-12-15"
---

# Social Welfare and Advice - re-tender

Buyer: CHESHIRE WEST AND CHESTER BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02e4fe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4fe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e4fe.json)

## Summary

The procurement process is overseen by Cheshire West and Chester Borough Council, seeking to award a contract titled "Social Welfare and Advice - re-tender". This initiative falls under the health and social work services sector and aims to establish a coordinated advice provision model for the borough's residents. Currently, the procurement process is in the award stage, with the contract officially signed on 14 December 2021, amounting to £2,255,000. Key dates to note include the tender's closure on 28 October 2021 and the associated delivery location in the UKD6 region.

This tender presents substantial opportunities for businesses in the social services and advisory sectors to expand their operations. Companies specialising in health and social work services, particularly those offering tiered support solutions such as legal and homeless advice, would be well-suited to participate in future tenders. Engaging in this procurement could help these businesses establish significant contracts with local authorities, enhancing their service offerings and community impact.

## Notice

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council.

### Lot Information

Lot 1

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council. Additional information: contract has now been awarded - standstill has concluded.

Options: option to extend the contract 1+1 years

Renewal: 5 or 7 years dependent on whether contract extensions are taken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031177-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2021 |
| Submission deadline | 28 Oct 2021 |
| Future notice date | Not specified |
| Award date | 14 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,255,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER BOROUGH COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | TLD6 Cheshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE CHESHIRE WEST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Dec 2021 at 08:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031177-2021
- 27 Sep 2021 at 13:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023950-2021

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=90314adc-721f-ec11-810e-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e4fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e4fe.json.