---
title: "NHSE539 - Request for Information - Clinical Referral Management Service"
ocid: "ocds-h6vhtk-02e509"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e509"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e509.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e509.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST – NORTH EAST & YORKSHIRE"
published: "2021-09-27"
---

# NHSE539 - Request for Information - Clinical Referral Management Service

Buyer: NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST – NORTH EAST & YORKSHIRE  
Current stage: Planning  
OCID: ocds-h6vhtk-02e509

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e509)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e509.json)

## Summary

The NHS England and NHS Improvement North East – North East & Yorkshire, represented by North of England Commissioning Support (NECS), is currently in the planning stage of a Request for Information (RFI) for a Clinical Referral Management Service (CRMS), titled "NHSE539". The RFI documentation was made available on 27 September 2021, and interested parties must submit their responses by 5pm on 8 October 2021. This procurement falls under the health services category and is set in the UK, with the delivery addresses being in the North East region. While this RFI is not a call for competition, it aims to gather insights into market capacity and appetite for delivering the stated service. A future procurement notice is anticipated on 6 December 2021.

This RFI provides a significant opportunity for businesses in the health services sector, specifically those involved in clinical management and pathway services. Companies that specialise in referral management, operational efficiency in health, and those able to manage transitions to various specialties would be well-positioned to participate in future tender opportunities that may arise from this process. As the NHS seeks to expand its referral management capabilities, firms demonstrating innovative service delivery and adherence to the new Social Value Model are encouraged to express their interest in this RFI for potential engagement in future contracts.

## Notice

North of England Commissioning Support (NECS) is working for and on behalf of NHS England & NHS Improvement North East and Yorkshire (the Contracting Authority), who are conducting a Request for Information (RFI) exercise in order to gain a better understanding of the capacity and appetite of the market to deliver a Clinical Referral Management Service (CRMS).

### Lot Information

Lot 1

The aim of the CRMS is to clinically manage the allocation of referrals initially for Oral Surgery, Paediatric, Orthodontics and Special Care services. The Contracting Authority reserves the right to request expansion of this service in the future and accepts that any future expansion would be subject to negotiation, however, the successful RMS provider must be able to demonstrate that their systems and processes are capable of expansion, e.g. to manage referrals for additional specialties. It is important to note that this PIN/RFI is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a contract notice is published on Find a Tender Service and Contracts Finder. It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. NECS is utilising an electronic tendering portal (In-Tend) to manage this RFI and as such interested individuals and organisations will need to register on the portal to access and return the RFI documentation. It is free to register on the portal, which can be accessed at any time of day. Should you have any queries, or are having problems registering on the portal, you should contact the eTendering provider by email: support@in-tend.com or by phone 0844 2728810 Website: https://in-tendhost.co.uk/nhsnecsu/aspx/Home Helpdesk Support is available (Monday to Friday 8:30am to 5.00pm). Potential providers are to note that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply to a future procurement including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. The RFI documentation will be accessible from 27 September 2021 and completed RFI responses must be submitted before 5pm 8 October 2021. Additional information: Any future procurement for a Clinical Referral Management Service will incorporate the UK Governments new Social Value Model and the RFI specifically requests potential providers views on Social Value in relation to a Clinical Referral Management Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023961-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | 6 Dec 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST – NORTH EAST & YORKSHIRE |
| Locality | ROTHERHAM |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 27 Sep 2021 at 14:15 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023961-2021

## Notice URLs

- http://www.necsu.nhs.uk
- https://in-tendhost.co.uk/nhsnecsu/aspx/Home
- https://www.necsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e509. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e509.json.
