--- title: "Education Village Academy Trust - Managed Service" ocid: "ocds-h6vhtk-02e672" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e672" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e672.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e672.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "EDUCATION VILLAGE ACADEMY TRUST" published: "2021-09-30" --- # Education Village Academy Trust - Managed Service Buyer: EDUCATION VILLAGE ACADEMY TRUST Current stage: Tender OCID: ocds-h6vhtk-02e672 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e672) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e672.json) ## Summary The Education Village Academy Trust is currently seeking a single supplier to provide a fully outsourced managed service under the title "Education Village Academy Trust - Managed Service." This procurement falls under the IT services classification, specifically targeting consulting, software development, and support. The procurement process is at the active tender stage, with the submission deadline set for 22 October 2021. The service is anticipated to commence on 21 February 2022 and will last for five years, concluding on 20 February 2027, allowing for integration with potential future schools under the Trust's umbrella. This tender presents significant opportunities for businesses focused on IT services, particularly those with capabilities in strategic ICT direction, service desk management, and infrastructure design and installation. Companies that specialise in cloud services, change management, and those that can demonstrate a capacity for innovation in technology will be particularly well-suited to compete. Candidates should prepare to comply with specific requirements outlined in the invitation to tender, including TUPE obligations and adherence to service level agreements, ensuring they align with the Trust's objectives for educational technology enhancement. ## Notice This procurement is all about identifying a single supplier to provide a fully outsourced managed service to the Trust. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: * Service start date - 21st February 2022 (First Day of Spring Half Term) * Service end date - 20th February 2027 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible to both stabilise, address historic under investment in ICT and move to a predominantly cloud/off-site environment. It is envisaged the main part of this will be complete by the end of the Summer of 2022. Going forward there may well also be opportunity to include wider communications infrastructure into the deliverables under the same contract - The FTS advertisement takes note of this. The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; * strategic advice and direction to the Trust regarding ICT * a core 50 week service * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * probable integration and upgrade of the communications and security infrastructure Bidders should note the following; * The Trust will provide a standard contract as part of the ITT Pack * There will be a requirement for TUPE - only from the Trust Further details about the solution requirements will be provided to those bidders who are shortlisted to receive the ITT pack. ### Lot Information Lot 1 This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: * Service start date - 21st February 2022 (First Day of Spring Half Term) * Service end date - 20th February 2027 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible to both stabilise, address historic under investment in ICT and move to a predominantly cloud/off-site environment. It is envisaged the main part of this will be complete by the end of the Summer of 2022. Going forward there may well also be opportunity to include wider communications infrastructure into the deliverables under the same contract - The FTS advertisement takes note of this. The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; * strategic advice and direction to the Trust regarding ICT * a core 50 week service * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * probable integration and upgrade of the communications and security infrastructure Bidders should note the following; * The Trust will provide a standard contract as part of the ITT Pack * There will be a requirement for TUPE - only from the Trust Further details about the solution requirements will be provided to those bidders who are shortlisted to receive the ITT pack. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024323-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Sep 2021 | | Submission deadline | 22 Oct 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,200,000 | | Lots value | £3,200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | EDUCATION VILLAGE ACADEMY TRUST | | Locality | DARLINGTON | | Post town | Darlington | | Postcode | DL1 2AN | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC33 Darlington | | Local authority | Darlington | | Electoral ward | Haughton & Springfield | | Westminster constituency | Darlington | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72400000 - Internet services - 80100000 - Primary education services - 80200000 - Secondary education services - 80400000 - Adult and other education services - 80500000 - Training services ## Release History - 30 Sep 2021 at 13:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024323-2021 ## Notice URLs - https://www.educationvillage.org.uk - https://www.educationvillage.org.uk/guidance-and-policies/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e672. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e672.json.