---
title: "FWoW Connections Portal - Phase 1"
ocid: "ocds-h6vhtk-02e711"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e711"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e711.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e711.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2021-12-06"
---

# FWoW Connections Portal - Phase 1

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02e711

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e711)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e711.json)

## Summary

The procurement process for the "FWoW Connections Portal - Phase 1" is undertaken by Northern Gas Networks Limited, focusing on IT services, specifically consulting, software development, and internet support. This contract involves the development of an online self-serve portal aimed at enhancing customer service by allowing real-time access to application statuses. The procurement method employed is selective, featuring a negotiated procedure following a prior call for competition. The contract was signed on 1st October 2021, with a total value of £60,925, and the delivery location is in Leeds, United Kingdom.

This tender presents significant opportunities for businesses that specialise in IT services, particularly those skilled in software development and customer service solutions. Companies capable of delivering innovative tech solutions, including portal development and integration with existing systems, may find this contract appealing. Given its focus, firms experienced in delivering high-quality digital services and improving user experience could greatly benefit from engaging in this procurement process.

## Notice

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This contract is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX,large loads and biomethane solution as part of Phase 2.

### Lot Information

Lot 1

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This contract is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX,large loads and biomethane solution as part of Phase 2.

### Procurement Information

TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This VEAT is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX, large loads and biomethane solution as part of Phase 2.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030178-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £60,925 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TPOINT SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Dec 2021 at 10:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030178-2021
- 1 Oct 2021 at 14:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024483-2021

## Notice URLs

- https://www.northerngasnetworks.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e711. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e711.json.