---
title: "Information Advice and Advocacy Services"
ocid: "ocds-h6vhtk-02e7ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7ac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7ac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7ac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-06-17"
---

# Information Advice and Advocacy Services

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02e7ac

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## Summary

The Norfolk County Council is conducting a tender for "Information Advice and Advocacy Services", primarily within the health and social work services sector. This procurement process has been initiated under an open procedure and involves three distinct lots: Social Welfare Information, Advice & Representation, Community Advocacy, and Specialist Support. The tender was launched on 4th October 2021, with a deadline for submissions set for 15th November 2021. Successful bidders could expect an initial contract term of 36 months, with the potential for two 36-month extensions, contingent on satisfactory performance and available funding.

This tender presents a significant opportunity for businesses in the health and social care field, particularly those specialising in information, advice, and advocacy. Given the focus on enhancing the independence and well-being of service users, companies with experience in delivering services to vulnerable populations or with a robust understanding of social welfare can greatly benefit. Organisations such as community advocacy groups and social service providers would be well-positioned to compete for this contract, as it aims to appoint service providers capable of delivering a remodelled service offer in the Norfolk area.

## Notice

Good Information and advice is core to supporting people to remain as independent as possible which in turn helps people lead healthier and more independent lives. In Norfolk we commission a range of advice services that support a range of services delivered by third sector organisations through a partnership approach.

### Lot Information

Social Welfare Information, Advice & Representation

This Lot is for the provision of social welfare information, advice and representation services. A full description of the services can be found in the service specification. Additional information: The value given in II.2.6 above is the contract value per annum for all lots.

Community Advocacy

This Lot is for the provision of community advocacy services. A full description of the services can be found in the service specification. Additional information: The value given in II.2.6 above is the contract value per annum for all Lots.

Specialist Support

This Lot is for the provision of specialist support services. A full description of the services can be found in the service specification. Additional information: The value given in II.2.6 above is the contract value per annum for all lots.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016648-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2022 |
| Submission deadline | 15 Nov 2021 |
| Future notice date | Not specified |
| Award date | 21 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £680,000 |
| Lots value | £680,000 |
| Awards value | Not specified |
| Contracts value | £338,798 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Additional buyers | NHS NORFOLK AND WAVENEY CLINICAL COMMISSIONING GROUP |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE CONCERN NORFOLK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Jun 2022 at 10:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016648-2022
- 4 Oct 2021 at 15:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024639-2021

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc/aspx/Home
- https://www.norfolkandwaveneyccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e7ac.json.