---
title: "IA2494 Family Support and Outreach Service"
ocid: "ocds-h6vhtk-02e7c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7c2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2022-03-02"
---

# IA2494 Family Support and Outreach Service

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02e7c2

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## Summary

Staffordshire County Council is conducting a tender process for the "IA2494 Family Support and Outreach Service", which falls under the health and social work services category. The procurement seeks to establish a comprehensive support framework for families with children aged 0-19 years (and up to 25 years for those with Special Educational Needs and Disabilities) within the Staffordshire region. This active tender, which follows an open procedure and covers multiple lots, aims to enhance community connections and improve service outcomes. The project is scheduled to run from 1 April 2022 to 31 March 2025, with a potential extension period of up to two additional years for any awarded contracts.

This tender provides substantial growth opportunities for businesses specialising in family support services, social work, or community health initiatives. Companies with a proven history in delivering integrated family services or those that can demonstrate innovative approaches to engaging vulnerable families will be well-positioned to compete effectively. Businesses interested in this procurement should be prepared to showcase their capability in providing comprehensive, strength-based methods of support that resonate with the objectives outlined by Staffordshire County Council.

## Notice

Staffordshire County Council are seeking to deliver an integrated approach for Children and Families; connecting all Families to what they need in the community and improving outcomes for Children and Families based upon two key principles: A quality offer for all accessed through: * Information, Advice and Guidance * Good universal services in their local community Extra support for those who need it by providing: * Effective help early on to prevent escalating needs * Protection for the most vulnerable Families The Council aim to ensure Families, with Children aged 0-19 years (up to 25 years for those with Special Education Needs and Disabilities (SEND)), who need support get it at the right point, in the right way, as early as possible. The Family Support and Outreach Service will be a key part of this offer, working within the emerging model for Family Hubs and supporting the delivery of the Building Resilient Families and Communities (BRFC) programme. To support the BRFC programme and the emerging model for Family Hubs, the Family Support and Outreach Service will: * Take a Whole-Family Approach, supporting Families to address complex Family issues in the context of the whole Family and not focused on just one individual within the Family. * Work with others to act as a connector, joining up Services around the Family to tackle the root causes. * Support Parents/Carers to develop their Parenting skills and enable them to provide a good quality home learning environment from the Child's earliest years. * Grow the Families' ability to manage themselves within their own community and extended support network, so that they feel empowered to manage challenges and take much greater control over their own health and wellbeing.

### Lot Information

LOT 1: Staffordshire Moorlands and Newcastle-under-Lyme

Staffordshire County Council are seeking to deliver an integrated approach for Children and Families; connecting all Families to what they need in the community and improving outcomes for Children and Families based upon two key principles: A quality offer for all accessed through: * Information, Advice and Guidance * Good universal services in their local community Extra support for those who need it by providing: * Effective help early on to prevent escalating needs * Protection for the most vulnerable Families The Council aim to ensure Families, with Children aged 0-19 years (up to 25 years for those with Special Education Needs and Disabilities (SEND)), who need support get it at the right point, in the right way, as early as possible. The Family Support and Outreach Service will be a key part of this offer, working within the emerging model for Family Hubs and supporting the delivery of the Building Resilient Families and Communities (BRFC) programme. To support the BRFC programme and the emerging model for Family Hubs, the Family Support and Outreach Service will: * Take a Whole-Family Approach, supporting Families to address complex Family issues in the context of the whole Family and not focused on just one individual within the Family. * Work with others to act as a connector, joining up Services around the Family to tackle the root causes. * Support Parents/Carers to develop their Parenting skills and enable them to provide a good quality home learning environment from the Child's earliest years. * Grow the Families' ability to manage themselves within their own community and extended support network, so that they feel empowered to manage challenges and take much greater control over their own health and wellbeing.

Options: 1 APRIL 2022 - 31 MARCH 2025 (with the option to extend for up to 2 x 12 months)

LOT 2: Cannock Chase, South Staffordshire and Stafford

Staffordshire County Council are seeking to deliver an integrated approach for Children and Families; connecting all Families to what they need in the community and improving outcomes for Children and Families based upon two key principles: A quality offer for all accessed through: * Information, Advice and Guidance * Good universal services in their local community Extra support for those who need it by providing: * Effective help early on to prevent escalating needs * Protection for the most vulnerable Families The Council aim to ensure Families, with Children aged 0-19 years (up to 25 years for those with Special Education Needs and Disabilities (SEND)), who need support get it at the right point, in the right way, as early as possible. The Family Support and Outreach Service will be a key part of this offer, working within the emerging model for Family Hubs and supporting the delivery of the Building Resilient Families and Communities (BRFC) programme. To support the BRFC programme and the emerging model for Family Hubs, the Family Support and Outreach Service will: * Take a Whole-Family Approach, supporting Families to address complex Family issues in the context of the whole Family and not focused on just one individual within the Family. * Work with others to act as a connector, joining up Services around the Family to tackle the root causes. * Support Parents/Carers to develop their Parenting skills and enable them to provide a good quality home learning environment from the Child's earliest years. * Grow the Families' ability to manage themselves within their own community and extended support network, so that they feel empowered to manage challenges and take much greater control over their own health and wellbeing.

Options: PERIOD: 1 APRIL 2022 - 31 MARCH 2025 (with the option to extend for up to 2 x 12 months)

LOT 3: Lichfield, Tamworth and East Staffordshire

Staffordshire County Council are seeking to deliver an integrated approach for Children and Families; connecting all Families to what they need in the community and improving outcomes for Children and Families based upon two key principles: A quality offer for all accessed through: * Information, Advice and Guidance * Good universal services in their local community Extra support for those who need it by providing: * Effective help early on to prevent escalating needs * Protection for the most vulnerable Families The Council aim to ensure Families, with Children aged 0-19 years (up to 25 years for those with Special Education Needs and Disabilities (SEND)), who need support get it at the right point, in the right way, as early as possible. The Family Support and Outreach Service will be a key part of this offer, working within the emerging model for Family Hubs and supporting the delivery of the Building Resilient Families and Communities (BRFC) programme. To support the BRFC programme and the emerging model for Family Hubs, the Family Support and Outreach Service will: * Take a Whole-Family Approach, supporting Families to address complex Family issues in the context of the whole Family and not focused on just one individual within the Family. * Work with others to act as a connector, joining up Services around the Family to tackle the root causes. * Support Parents/Carers to develop their Parenting skills and enable them to provide a good quality home learning environment from the Child's earliest years. * Grow the Families' ability to manage themselves within their own community and extended support network, so that they feel empowered to manage challenges and take much greater control over their own health and wellbeing.

Options: PERIOD: 1 APRIL 2022 - 31 MARCH 2025 (with the option to extend for up to 2 x 12 months)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005687-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2022 |
| Submission deadline | 2 Nov 2021 |
| Future notice date | Not specified |
| Award date | 17 Jan 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,349,516 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | FAMILY ACTION; MALACHI SPECIALIST FAMILY SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Mar 2022 at 11:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005687-2022
- 4 Oct 2021 at 15:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024661-2021

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.staffordshire.gov.uk/Business/Procurement/homepage.aspx
- https://www.staffordshire.gov.uk/Homepage.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e7c2.json.
