---
title: "Framework Agreement for Telephony Services for Schools"
ocid: "ocds-h6vhtk-02e7f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e7f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-04-14"
---

# Framework Agreement for Telephony Services for Schools

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02e7f2

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## Summary

The procurement process is being conducted by Norfolk County Council for a contract titled "Framework Agreement for Telephony Services for Schools." This initiative falls within the services category, specifically focusing on the provision of telephone and data transmission services to educational institutions in Norfolk and Suffolk. The procurement is currently at the active stage, having commenced on 7 March 2022, with an estimated value of £250,000 and duration extending over four years. The tender sought suppliers to manage the installation and maintenance of telephony systems tailored for educational settings.

This framework agreement presents substantial opportunities for businesses, particularly those specialising in ICT solutions, telephony services, or telecommunications infrastructure. Small to medium-sized enterprises (SMEs) are encouraged to participate, as evidenced by numerous bids from SMEs in previous submissions. Companies skilled in offering VOIP, SIP technology, and general telephone services will find this tender particularly suitable, aiming to cater to an extensive network of over 400 schools, academies, and related learning services.

## Notice

ICT Solutions have been supporting ICT in Norfolk schools since 1990, currently providing varying levels of support to more than 400 schools, academies and other learning services.ICT Solutions requires partners to supply and install telephone systems and telephone line services suitable for educational environments.The Council was seeking to enter into a framework agreement for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services.

### Lot Information

Lot 1

ICT Solutions have been supporting ICT in Norfolk schools since 1990, currently providing varying levels of support to more than 400 schools, academies and other learning services.ICT Solutions requires partners to supply and install telephone systems and telephone line services suitable for educational environments.The Council was seeking to enter into a framework agreement for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010084-2022 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2022 |
| Submission deadline | 17 Jan 2022 |
| Future notice date | 4 Nov 2021 |
| Award date | 7 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | COMM-TECH VOICE AND DATA; EASTERN VOICE AND DATA; MIDLAND TELECOM & IT; TEL GROUP |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64210000 - Telephone and data transmission services

## Release History

- 14 Apr 2022 at 14:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010084-2022
- 22 Nov 2021 at 12:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029027-2021
- 5 Oct 2021 at 09:58 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024709-2021

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e7f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e7f2.json.