---
title: "T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management"
ocid: "ocds-h6vhtk-02e8c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e8c6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e8c6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e8c6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION"
published: "2023-02-03"
---

# T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management

Buyer: ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION  
Current stage: Award  
OCID: ocds-h6vhtk-02e8c6

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## Summary

The Anglia Ruskin University Higher Education Corporation has recently completed a public procurement process under the title "T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management". The procurement falls under the services category with a focus on Customer Relation Management software development services. The procurement method used was a selective procedure, specifically a Restricted procedure. The University awarded the contract to Crimson Limited for a value of £1,900,000 on 20th January 2023. The procurement was cancelled after the award of the contract. The procurement process took place in Chelmsford, United Kingdom.

This tender presents an opportunity for businesses involved in software development services, particularly those specializing in Customer Relationship Management solutions, to engage with Anglia Ruskin University. Businesses looking to provide support and maintenance services for Microsoft Dynamics 365 should consider this opportunity. The University is seeking a supplier to manage the process efficiently and meet the project requirements. The University's Buyer Profile can be accessed online for further details, encouraging interested businesses to explore the prospective partnership.

## Notice

Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.

### Lot Information

Lot 1

Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.ARU already has a Microsoft License partner who manages the Microsoft Enrolment for Education Solutions (EES) for ARU. This project is not intending on changing that relationship and ARU will require the future supplier to support the process of identifying future license requirements as part of this project. The support and maintenance contract would be for 36 months from the go live date (Phase 1) with the option to extend support and maintenance for a further 2 x 12 months periods.

Options: The support and maintenance contract would be for 36 months from the go live date (Phase 1) with the option to extend support and maintenance for a further 2 x 12 months periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003445-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2023 |
| Submission deadline | 9 Nov 2021 |
| Future notice date | Not specified |
| Award date | 20 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ANGLIA RUSKIN UNIVERSITY HIGHER EDUCATION CORPORATION |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1SQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Marconi |
| Westminster constituency | Chelmsford |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRIMSON |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 3 Feb 2023 at 14:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003445-2023
- 6 Oct 2021 at 14:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024920-2021

## Notice URLs

- http://www.aru.ac.uk
- https://in-tendhost.co.uk/angliaruskinuniversity

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e8c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e8c6.json.