---
title: "URGENT CARE RESPONSE"
ocid: "ocds-h6vhtk-02e90d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e90d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e90d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e90d.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TORBAY & SOUTH DEVON NHS FOUNDATION TRUST"
published: "2021-10-07"
---

# URGENT CARE RESPONSE

Buyer: TORBAY & SOUTH DEVON NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-02e90d

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## Summary

The Torbay & South Devon NHS Foundation Trust is currently in the planning stage for a tender titled "Urgent Care Response", focusing on welfare services not delivered through residential institutions. This procurement is located in the regions of Torbay and South Devon, with a total contract value of £1,600,000. The tender will be open for submissions until 3rd November 2021, and it involves two lots: Lot 1 for Torbay and Lot 2 for South Devon, each commencing with 250 block hours of service per week across contract periods of 6 + 12 + 12 months. Providers must be registered with the Care Quality Commission (CQC) to qualify for participation.

This tender presents significant business growth opportunities for providers in the domiciliary and live-in care sectors. Companies with expertise in rapid response healthcare services and those meeting the fundamental standards established under the Health and Social Care Act are particularly well-suited to compete. Interested parties are encouraged to engage with the provided procurement documents and complete an Invitation to Tender Pack, as successful applicants will play a crucial role in delivering essential care services that promote independence for clients in their homes.

## Notice

This Urgent Community Response Care (domiciliary) Service (UCR) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust has divided its requirements up into the following two (2) lots: Lot 1 - Torbay starting with 250 (block) hours per week, contract period = 6m + 12m + 12m Lot 2 - South Devon starting with 250 (block) hours per week, contract period = 6m + 12m + 12m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period.

### Lot Information

URGENT CARE RESPONSE

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Devon County Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Urgent Community Response Care service in both Torbay and South Devon. This Urgent Community Response Care Service (UCR) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust has divided its requirements up into the following two (2) lots: Lot 1 - Torbay starting with 250 (block) hours per week, contract period = 6m + 12m + 12m Lot 2 - South Devon starting with 250 (block) hours per week, contract period = 6m + 12m + 12m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market. It is anticipated that delivery of the services will begin within 1 month of the contract award, which we anticipate to award by the end of December 2021. All potential Providers who wish to be considered will be required to complete an Invitation to Tender Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW This procurement is under the 'Light Touch' provisions of the PCR 2015. Additional information: For Torbay, potential contract term 6m+12m+12m

URGENT CARE RESPONSE

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Devon County Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Urgent Community Response Care service in both Torbay and South Devon. This Urgent Community Response Care Service (UCR) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust has divided its requirements up into the following two (2) lots: Lot 1 - Torbay starting with 250 (block) hours per week, contract period = 6m + 12m + 12m Lot 2 - South Devon starting with 250 (block) hours per week, contract period = 6m + 12m + 12m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market. It is anticipated that delivery of the services will begin within 1 month of the contract award, which we anticipate to award by the end of December 2021. All potential Providers who wish to be considered will be required to complete an Invitation to Tender Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW This procurement is under the 'Light Touch' provisions of the PCR 2015. Additional information: For South Devon, potential contract term 6m+12m+12m

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024991-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2021 |
| Submission deadline | 3 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | £1,600,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY & SOUTH DEVON NHS FOUNDATION TRUST |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ2 7AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Shiphay |
| Westminster constituency | Torbay |
| Delivery location | TLK42 Torbay, TLK43 Devon CC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 7 Oct 2021 at 08:53 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024991-2021

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=39953&B=NHSSW
- https://uk.eu-supply.com/login.asp?B=NHSSW
- https://www.torbayandsouthdevon.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e90d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e90d.json.
