--- title: "Forest Hill School - ICT Managed Service" ocid: "ocds-h6vhtk-02e99e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e99e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e99e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e99e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "FOREST HILL SCHOOL" published: "2021-10-08" --- # Forest Hill School - ICT Managed Service Buyer: FOREST HILL SCHOOL Current stage: Tender OCID: ocds-h6vhtk-02e99e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e99e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02e99e.json) ## Summary The Forest Hill School is currently seeking a supplier for an ICT Managed Service, with a procurement method described as selective and a competitive procedure with negotiation. This tender relates to IT services, specifically consulting, software development, and support, with an estimated value of £355,000. The contract is slated to commence on 1st April 2022 and will run until 31st March 2025. The tender period is active and will close on 5th November 2021. Interested parties can expect a detailed set of requirements to follow after shortlisting, as only the top five candidates will receive an Invitation to Tender (ITT) on 16th November 2021. This contracting opportunity presents significant growth potential for businesses specialising in ICT services, particularly those able to provide comprehensive solutions encompassing strategic advice, service desk support, and infrastructure management. Companies with experience in education sector services and the capability to deliver innovative and reliable ICT solutions would be well-placed to compete for this contract. Additionally, businesses that can demonstrate efficient training services and manage supplier relationships effectively will be favoured, aligning with the school’s goals for best value and community support. ## Notice This procurement encompasses a full outsource of the ICT service for the School to a single supplier. Further details regarding timescales are noted below but in summary this is advertised as a maximum 3 year service with start and end dates as follows: * Service start date - 1st April 2022 * Service end date - 31st March 2025 The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to; * strategic advice and direction to the School regarding ICT * a core 40-week service * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets regarding support for e.g. Support for ICT in the Community ### Lot Information Lot 1 This procurement encompasses a full outsource of the ICT service for the School to a single supplier. Further details regarding timescales are noted below but in summary this is advertised as a maximum 3 year service with start and end dates as follows: * Service start date - 1st April 2022 * Service end date - 31st March 2025 The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to; * strategic advice and direction to the School regarding ICT * a core 40-week service * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets regarding support for e.g. Support for ICT in the Community ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025136-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2021 | | Submission deadline | 5 Nov 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £355,000 | | Lots value | £355,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FOREST HILL SCHOOL | | Locality | LONDON | | Post town | South East London | | Postcode | SE23 2XN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Lewisham | | Electoral ward | Perry Vale | | Westminster constituency | Lewisham West and East Dulwich | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 80200000 - Secondary education services - 80400000 - Adult and other education services - 80500000 - Training services ## Release History - 8 Oct 2021 at 07:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025136-2021 ## Notice URLs - https://foresthill.lewisham.sch.uk - https://foresthill.lewisham.sch.uk/ict-partner-tender-information/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e99e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e99e.json.