---
title: "IA2493 Communicator Guide Service Flexible Framework"
ocid: "ocds-h6vhtk-02e9c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e9c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e9c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02e9c2.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2022-04-11"
---

# IA2493 Communicator Guide Service Flexible Framework

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-02e9c2

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## Summary

Staffordshire County Council is currently facilitating an active tender process titled "IA2493 Communicator Guide Service Flexible Framework," which relates to health and social work services. This procurement, classified under the services category, is focused on delivering communication support tailored for individuals with sensory impairments across Staffordshire (excluding Stoke on Trent). The tender period commenced on 1st September 2022 and will close for submissions on 16th May 2022. The total budget allocated for this service is £1,000,000, and interested parties are expected to submit their proposals electronically by the deadline.

This tender presents significant opportunities for businesses specialising in health and social work services, particularly those focused on communication support and sensory impairment assistance. Companies providing innovative solutions for assessment, communication, and community integration for adults with dual sensory loss would be well-suited to compete. The emphasis on quality in the award criteria suggests that service providers with proven expertise in promoting independence and access for eligible service users may have a competitive advantage in this tendering process.

## Notice

This Service Specification is for the provision of a Communicator Guide Service (the Service) to be delivered across Staffordshire, excluding Stoke on Trent. The Service will provide Communication Guides to individuals who have been assessed by the Referrer as having an assessed eligible need and has been referred into the Service. The Service Provider(s) are required to: i. manage assessment outcomes and maximise Service User independence. ii. provide a suitable form of communication for the Service User. iii. ensure that support promotes Service User independence. iv. ensure the Service User is aware of their options and ways they can access their community and any additional support available from groups and companies, in their community. v. understand and promote opportunities to the Service User within the local marketplace. Communicator Guides will offer support to Eligible Adults (aged 18 and above) with Sensory Needs who may have been born with sight loss or have been Deaf since birth or early childhood and subsequently acquired a Dual Sensory Loss or have acquired a Dual Sensory Loss later in life. The incidence of Dual Sensory Loss is greatest in older people who have acquired both sight loss and hearing Loss (1 in 20 of Deafblind people with Dual Sensory Loss are aged 70 and older). Communicator Guides will also support Deaf people where they have complex needs around access to information, communication, language and accessing the wider community.

### Lot Information

Lot 1

This Service Specification is for the provision of a Communicator Guide Service (the Service) to be delivered across Staffordshire, excluding Stoke on Trent. The Service will provide Communication Guides to individuals who have been assessed by the Referrer as having an assessed eligible need and has been referred into the Service. The Service Provider(s) are required to: i. manage assessment outcomes and maximise Service User independence. ii. provide a suitable form of communication for the Service User. iii. ensure that support promotes Service User independence. iv. ensure the Service User is aware of their options and ways they can access their community and any additional support available from groups and companies, in their community. v. understand and promote opportunities to the Service User within the local marketplace. Communicator Guides will offer support to Eligible Adults (aged 18 and above) with Sensory Needs who may have been born with sight loss or have been Deaf since birth or early childhood and subsequently acquired a Dual Sensory Loss or have acquired a Dual Sensory Loss later in life. The incidence of Dual Sensory Loss is greatest in older people who have acquired both sight loss and hearing Loss (1 in 20 of Deafblind people with Dual Sensory Loss are aged 70 and older). Communicator Guides will also support Deaf people where they have complex needs around access to information, communication, language and accessing the wider community.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009642-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2022 |
| Submission deadline | 16 May 2022 |
| Future notice date | 7 Jan 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 11 Apr 2022 at 14:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009642-2022
- 8 Oct 2021 at 10:27 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025172-2021

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.staffordshire.gov.uk/Business/Procurement/homepage.aspx
- https://www.staffordshire.gov.uk/Business/Procurement/tendering/eProcurement.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02e9c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02e9c2.json.
