--- title: "Care Navigator Service in Barking & Dagenham Havering and Redbridge (BHR)" ocid: "ocds-h6vhtk-02ea1e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ea1e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ea1e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ea1e.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "N E L COMMISSIONING SUPPORT UNIT" published: "2021-10-08" --- # Care Navigator Service in Barking & Dagenham Havering and Redbridge (BHR) Buyer: N E L COMMISSIONING SUPPORT UNIT Current stage: Planning OCID: ocds-h6vhtk-02ea1e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ea1e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02ea1e.json) ## Summary The N E L Commissioning Support Unit is initiating a procurement process for the "Care Navigator Service" in Barking, Dagenham, Havering, and Redbridge. This procurement falls under the health services category and is currently at the planning stage. Interested parties are invited to submit their Expression of Interest (EoI) by 12 noon on Friday, 22nd October 2021. The service is intended to connect vulnerable clients with health and social care professionals and aims to support over 100 clients annually, with a budget of £135,000. Further developments regarding this procurement are expected to be communicated on 1st November 2021. This tender presents a significant opportunity for businesses specialising in health and social care services, particularly those with experience in providing support for individuals with complex needs. Companies that can demonstrate a strong capability in person-centred care, facilitating access to community services, and reducing hospital readmissions would be particularly well-suited to compete. By engaging in this process, successful bidders can contribute to improving service integration across health and social sectors, potentially leading to long-term partnerships with the N E L Commissioning Support Unit. ## Notice The service provided will meet the gap in the Acute Frailty Service (AFS) programme by providing a link between the client and the health and social care professionals and help address people's difficulties in navigating health and social care systems. The Care Navigator service will continue to build on the positive experience of working within health and social care multidisciplinary team to support vulnerable clients with complex needs and reduce demand for health and social care services by linking a Care Navigator to the AFS to help prevent hospital readmissions. The Service will aim to support over 100 clients per year. The Care Navigator will be responsible for: * Carrying out person-centred conversations with the person about their needs, wishes and preferences helping to identify their goals and co-produce a holistic care plan of support. * Providing information/advice to individuals about a range of services to promote health and wellbeing and maintain independence within communities. * Facilitate access to services available in the community including introducing clients to new activities and motivating them to have an active role in the community. ### Lot Information Lot 1 NHS NEL CCG are seeking an experienced provider to support Care Navigator services in Barking and Dagenham, Havering and Redbridge (BHR). The service provided will meet the gap in the Acute Frailty Service (AFS) programme by providing a link between the client and the health and social care professionals and help address people's difficulties in navigating health and social care systems. The Care Navigator service will continue to build on the positive experience of working within health and social care multidisciplinary team to support vulnerable clients with complex needs and reduce demand for health and social care services by linking a Care Navigator to the AFS to help prevent hospital readmissions. The Service will aim to support over 100 clients per year. The Care Navigator will be responsible for: * Carrying out person-centred conversations with the person about their needs, wishes and preferences helping to identify their goals and co-produce a holistic care plan of support. * Providing information/advice to individuals about a range of services to promote health and wellbeing and maintain independence within communities. * Facilitate access to services available in the community including introducing clients to new activities and motivating them to have an active role in the community. This support will include providing information/advice to individuals about a range of services and facilitating access to services in the community to maximise independence and wellbeing. E.g. income maximisation checks with benefits applications, transport assistance (including Blue Badge, Dial-a-Ride and other transport options) and support networks to reduce isolation, build a network of support and enhance quality of life. This may include accessing befriending and support groups, opportunities to keep fit and exercise, access to carer support including carer assessments, accessing day centres, etc. The service aims to: * Support people with multiple long-term conditions to self-manage ensuring they have maximum support at home, enabling choices and access to services in the community to achieve the best possible quality of life and independence. * Support integration of services across health, social care and voluntary sectors. * Reduce demand on statutory services to prevent avoidable hospital admissions, residential care placements and GP referrals. If you would like to express an interest in this opportunity, please complete the attached form and return to nelcsu.procurementnorthants@nhs.net by no later than 12 noon on Friday 22nd October. At the Commissioner's discretion, only providers who evidence that they meet the above requirements may be taken through to the next round of the procurement process. Due to the time constraints for this process, you will be notified of your organisation's inclusion in the next stage in a timely manner. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025265-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2021 | | Submission deadline | Not specified | | Future notice date | 1 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £135,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N E L COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | Central London | | Postcode | EC2A 2DU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hoxton East & Shoreditch | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | TLI52 Barking & Dagenham and Havering, TLI53 Redbridge and Waltham Forest | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 8 Oct 2021 at 16:06 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025265-2021 ## Notice URLs - https://northeastlondonccg.nhs.uk/ - https://www.contractsfinder.service.gov.uk/Notice/3fd38946-80a4-4bdd-a68c-7782b388175e ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ea1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ea1e.json.