---
title: "RM6102 Call Off Contract Apprenticeship Training Provider - Customer Service Specialist"
ocid: "ocds-h6vhtk-02eb2c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02eb2c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02eb2c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02eb2c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HS2"
published: "2021-10-12"
---

# RM6102 Call Off Contract Apprenticeship Training Provider - Customer Service Specialist

Buyer: HS2  
Current stage: Award  
OCID: ocds-h6vhtk-02eb2c

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## Summary

HS2 Ltd has completed the procurement process for the "RM6102 Call Off Contract Apprenticeship Training Provider - Customer Service Specialist" aimed at delivering apprenticeship training services under the CPV classification for Adult and other education services. The procurement method followed was a selective procedure, utilising the CCS Apprenticeship Training Dynamic Marketplace Dynamic Purchasing Agreement. The contract, awarded to Paragon Education & Skills Limited on 11 October 2021, is active for a duration of 15 months, with delivery expected within the UK.

This tender presents significant opportunities for businesses specialising in training and education services, particularly those with a focus on apprenticeship programmes. Companies with expertise in customer service training and qualifications for delivering educational services would be particularly well-suited to compete in future tenders within this category. Engaging in such contracts can enhance a business's profile and growth potential, leveraging public procurement opportunities in the education sector.

## Notice

HS2 Ltd sought the provision of apprenticeship training providers via the CCS Apprenticeship Training Dynamic Marketplace Dynamic Purchasing Agreement. HS2 have awarded the contract for the Customer Service Specialist - Apprenticeship Programme to Paragon Education & Skills Limited. The contract was awarded using rapid selection via the DPS. The contract is awarded for a period of 15 months with no option for extension and is for 1 Apprenticeship.

### Lot Information

Lot 1

HS2 Ltd sought the provision of apprenticeship training providers via the CCS Apprenticeship Training Dynamic Marketplace Dynamic Purchasing Agreement. HS2 have awarded the contract for the Customer Service Specialist - Apprenticeship Programme to Paragon Education & Skills Limited. The contract was awarded using rapid selection via the DPS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025535-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PARAGON EDUCATION AND SKILLS |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80400000 - Adult and other education services

## Release History

- 12 Oct 2021 at 21:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025535-2021

## Notice URLs

- http://www.hs2.org.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:157231-2019:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02eb2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02eb2c.json.