---
title: "Provision of Specialist Resources for Microsoft 365 and Cloud Services"
ocid: "ocds-h6vhtk-02ebc7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ebc7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ebc7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ebc7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES (\"DHCW\")"
published: "2022-02-04"
---

# Provision of Specialist Resources for Microsoft 365 and Cloud Services

Buyer: DIGITAL HEALTH AND CARE WALES ("DHCW")  
Current stage: Award  
OCID: ocds-h6vhtk-02ebc7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02ebc7.json)

## Summary

The procurement process involves Digital Health and Care Wales (DHCW) seeking a supplier for the "Provision of Specialist Resources for Microsoft 365 and Cloud Services," falling under the IT services industry category. This tender is currently in the active stage of an open procurement method with a total contract value of £6,500,000. The award date for this contract was on 2 February 2022, while the projected service delivery will take place across various sites in Wales. Businesses interested in this tender must ensure their resources hold the requisite Microsoft certifications, as specified in the evaluation criteria.

This opportunity presents significant potential for growth, particularly for IT service companies specialising in cloud solutions and Microsoft 365 implementations. Businesses with experience in digital transformation within the public sector, especially those familiar with NHS frameworks and capable of operating bilingually in Welsh and English, would be well-suited to compete for this tender. The flexible delivery model of work-packages allows for adaptability and efficient resource management, which could be beneficial for smaller enterprises or those looking to establish a foothold in public sector contracts.

## Notice

Following the tender exercise, Digital Health and Care Wales has appointed a supplier to provision specialist resources to meet the evolving requirements of DHCW in relation to the design and delivery of Wales-wide Microsoft 365 products, and the wider cloud transformation of DHCW national products and services.

### Lot Information

Lot 1

As set out in section II.1.4 of the Contract Notice, the successful supplier will be required to support DHCW in delivering the following high-level requirements: 1. The continued development and support of the all Wales Microsoft 365 platform to meet best practice, including strengthening cyber security standards. 2. Utilising the Power Platform in the delivery of a set of national 'Apps' and automations to improve patient care and drive business efficiencies. 3. Support the establishment of a DHCW Office 365 Centre of Excellence ("CoE") for long-term sustainable support and development of the platform. Additional information: Work will be allocated to the successful supplier on a work-package by work-package basis which should enable the supplier and DHCW to manage delivery and resources effectively, thereby maximising the value from the contract.

Options: All requirements/developments will be undertaken via work package based approach and called off as and when required throughout the duration of the contract.

Renewal: There will be an option to extend for a further two (2) years, in annual increments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003263-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2022 |
| Submission deadline | 17 Nov 2021 |
| Future notice date | Not specified |
| Award date | 2 Feb 2022 |
| Contract period | Not specified |
| Recurrence | October 2024, if the optional extensions are utilised and specialist resources are still required |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES ("DHCW") |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REDCORTEX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Feb 2022 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003263-2022
- 14 Oct 2021 at 10:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025690-2021

## Notice URLs

- https://dhcw.nhs.wales/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ebc7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ebc7.json.