---
title: "DWP Document and Data Management Service"
ocid: "ocds-h6vhtk-02ec23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ec23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ec23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ec23.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-10-14"
---

# DWP Document and Data Management Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-h6vhtk-02ec23

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ec23)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02ec23.json)

## Summary

The Department for Work and Pensions (DWP) is conducting a tender for the 'DWP Document and Data Management Service', which falls under the services category of document management. The contract, which has an estimated value of £46,482,697, addresses the processing of approximately 100,000 mail items daily, including secure mail opening, document scanning, and indexing, among other services. This contract is part of a broader initiative to enhance service delivery within the organisation and is located in the United Kingdom. The current procurement stage is active, with specified delivery locations within the UK.

This tender presents significant opportunities for businesses involved in document management services, data handling, and related technological solutions. Companies that specialise in electronic data management, postal services, and document management software would be particularly well-positioned to compete. The procurement process particularly favours innovative and cost-efficient service providers capable of adapting to the complex needs of the DWP, thereby allowing successful bidders to grow and expand their business offerings in the public sector.

### Lot Information

The Contracting Authority, the Department for Work and Pensions (DWP), is awarding the tender for the secure mail opening, document scanning, indexing, valuables handling and multi format inbound chan

The contract relates to the provision of a secure mail opening, document scanning and indexing, valuables handling and multi format inbound channel service to meet DWP's business requirements. The service processes up to circa 100k DWP mail items per day. The service will have the capacity and capability to interface with multiple systems to deliver a solution for their complex and diverse organisation. As part of the delivery of its 2020 Vision, DWP is committed to delivering innovative, cost effective services to its customers, whilst developing excellent supplier and stakeholder relationships.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025782-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Oct 2017 |
| Contract period | 23 Oct 2017 - 23 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £46,482,697 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGIE SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48311000 - Document management software package
- 48311100 - Document management system
- 48613000 - Electronic data management (EDM)
- 63121100 - Storage services
- 64110000 - Postal services
- 72212223 - Electronic mail software development services
- 72212780 - System, storage and content management software development services
- 72312000 - Data entry services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services
- 72317000 - Data storage services
- 72512000 - Document management services
- 79571000 - Mailing services
- 79999100 - Scanning services

## Release History

- 14 Oct 2021 at 21:45 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/025782-2021

## Notice URLs

- https://dwp.bravosolution.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:457326-2017:TEXT:EN:HTML
- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ec23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ec23.json.