---
title: "DWP Payment Contingency Service"
ocid: "ocds-h6vhtk-02ec79"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ec79"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ec79.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ec79.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-08-19"
---

# DWP Payment Contingency Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-h6vhtk-02ec79

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## Summary

The Department for Work and Pensions (DWP) has completed a procurement process for the DWP Payment Contingency Service, involving financial and insurance services. The procurement stage has reached the award phase, with contracts signed with Vocalink International Limited for the Short Term Payments Contingency and HSBC Bank Plc for the Sponsor Bank. The location of the buying organisation is London, United Kingdom. The procurement method used was an open procedure with an emphasis on services. The procurement had key dates, including a contract signing deadline on 30th June 2022.

This tender presents opportunities for businesses in the financial and insurance services sector, particularly those experienced in payment processing and contingency services. Companies providing payment solutions, banking services, and financial technologies may find this tender suitable for competing. The DWP's Payment Contingency Service involves handling a significant volume of daily payments, making it ideal for service providers equipped to manage large-scale financial transactions efficiently.

## Notice

This procurement is for the provision of the DWP Payment Contingency Service. A Sponsor Bank is required to support the functionality of the Payment Contingency Services. Without a Sponsor Bank in place, the Payment Contingency Services is unable to operate. This contingency service is invoked in situations when there is a delay with release of the BACS payment file, which contains benefit and pension payments and the Department's ability to make payment on time is threatened. The service transforms BACS payments into Faster Payments to ensure customers receive their benefit/pension entitlement on their due date, reducing reputational risk and satisfying the Secretary of State's obligation. The end to end Payment Contingency service requires two separate components, these are: * LOT 1 - A service to reformat BACS payments into Faster Payments for onward submission into the Faster Payment infrastructure * LOT 2 - A Sponsor Bank for the settlement of funds with the Bank of England. DWP makes circa. 2.5m payments per day and pays over PS3.7bn per week.

### Lot Information

LOT 1 - Short Term Payment Contingency

A service to reformat BACS payments into Faster Payments for onward submission into the Faster Payment infrastructure when DWP are required to invoke contingency services

Options: The term may be extended by 1+1 years

Lot 2 - Sponsor Bank

A Sponsor Bank is required to support the functionality of the Payment Contingency Services. Without a Sponsor Bank in place, the Payment Contingency Services is unable to operate.

Options: The contract may be extended for 1+1 years

Lot 1 - Short Term Payments Service (STPC)

This contingency service is invoked in situations when there is a delay with release of the BACS payment file, which contains benefit and pension payments and the Department's ability to make payment on time is threatened. The service transforms BACS payments into Faster Payments to ensure customers receive their benefit/pension entitlement on their due date, reducing reputational risk and satisfying the Secretary of State's obligation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023170-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2022 |
| Submission deadline | 14 Nov 2021 |
| Future notice date | Not specified |
| Award date | 29 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,492,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HSBC BANK; VOCALINK INTERNATIONAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services
- 66110000 - Banking services

## Release History

- 19 Aug 2022 at 15:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023170-2022
- 24 Feb 2022 at 16:04 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005190-2022
- 18 Nov 2021 at 15:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028830-2021
- 1 Nov 2021 at 15:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027335-2021
- 19 Oct 2021 at 11:03 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026093-2021
- 15 Oct 2021 at 14:37 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025868-2021

## Notice URLs

- http://www.gov.uk
- https://dwp.bravosolution.co.uk
- https://dwp.bravosolution.co.uk/
- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ec79. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ec79.json.