---
title: "PB2024-01589 Telephony via RM6116 CCS Framework"
ocid: "ocds-h6vhtk-02ed16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ed16"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ed16.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ed16.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DARLINGTON BOROUGH COUNCIL"
published: "2025-01-02"
---

# PB2024-01589 Telephony via RM6116 CCS Framework

Buyer: DARLINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02ed16

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## Summary

Darlington Borough Council awarded the contract for 'PB2024-01589 Telephony via RM6116 CCS Framework' in the telecommunications services industry, located in the UKC13 region. The procurement followed a selective procurement method and used a restricted procedure. The contract was signed on 27 November 2024 and is now in the 'complete' status after the 'award' stage. Daisy Corporate Services Trading Ltd was the winning supplier, being awarded and signing the contract which had a focus primarily on cost criteria.

This tender presents a growth opportunity for businesses in the telecommunications services sector, particularly those specialising in services that integrate seamlessly with existing infrastructures and frameworks. It is ideal for companies that can provide telephony services under selective and restricted procurement methods, ensuring compliance with strict cost-based criteria. Firms that can showcase value-for-money solutions and meet the detailed specifications of a local authority framework will find Darlington Borough Council's procurement processes beneficial for scaling operations and establishing credibility in public sector contracts.

## Notice

Lot 1a and 4a

### Lot Information

Lot 1

Lot 1a and 4a

Options: The contract will be for five (5) years initially, with an option to extend for any periods up to and including sixty (60) months.

Inter site Connectivity (Wide Area Network) / Data Access Services

Lot 1a Inter site Connectivity (Wide Area Network) / Data Access Services is for the provision of connectivity services enabling site to site or site to cloud inter connectivity. The successful framework suppliers will be expected to provide the following services: a) Wide area connectivity for the provision of a managed or unmanaged point-topoint data-only connection. b) Wide area connectivity for the provision of a managed or unmanaged point-to internet/cloud data-only connection. The full scope of Lot 1a is set out in the Framework Schedule 1 (Specification) that ispart of the Invitation to Tender documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserves the right to extend lots by varying durations.

Commercial Radio Capabilities

Lot 1b is for the provision of Commercial Radio capabilities as outlined below: a) A voice communication solution utilising UHF, and/or VHF radio frequency bands. b) The ability to transmit and receive from a central operator console a voice communication over the allocated frequency to a hand- held device, push to talk, release to listen, outside of a building. The full scope of Lot 1b is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Tactical Radio Systems

Lot 1c is for the provision of Tactical Radio Systems as outlined below: A radio solution that enables the exchange of secure[1] voice & amp; data communications over a tactical radio communications system, utilising Line of Sight (LOS) C Band, S Band, L Band, Ultra High Frequency (UHF), Very High Frequency (VHF) and/or High Frequency (HF) radio frequency bands[2]. The ability to transmit and receive, using push to talk to a personal, manpack or platform device, using point to point and/or point to multipoint. The tactical radio system is not reliant on any fixed communications and power infrastructure[3] to operate and may need to be intrinsically safe to operate around electrically initiated munitions. Primary services related to Radio systems for use in tactical situations: Ruggedised Secure Environmentally protected (all tactical situations) Soldier worn Radio system The full scope of Lot 1c is set out in the Framework Schedule 1 (Specification).

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Critical Domain Services

Lot 1d is for the provision of Critical Registry Services to operate and manage nationally critical UK domains as outlined below: The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain. The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain, plus the additional functions to enable the UK public sector authority to fully outsource the management and governance of a Nationally Critical Public Sector Domain. The full scope of Lot 1d is set out in the Framework Schedule 1 (Specification).

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Inter site Connectivity (Wide Area Network) / Data Access Services

Lot 2a is for the provision of single site connectivity services, including local area networks (LAN) enabling interconnectivity. a. Local area network (LAN) Connectivity services, constrained to a single site, multiple sites in the same local, campus sites and metropolitan area sites enabling a user to consume a locally hosted service. b. Local connectivity services to connect an end user device to a local service. The full scope of Lot 2a is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

IoT and Smart Cities

Lot 3a is for the provision of Solutions related to Smart Technologies and Internet of things. a. Design, Build and Deliver solutions related to Smart cities, with applications in the following areas; Smart Street lighting, Smart Buildings, Waste management, Water management, Crime prevention, Education and Environment (air and noise pollution) monitoring. b. Suppliers must be able to design an end-to-end solution embedding all technologies required to gather data at the "edge", hold and structure the data in a cloud based platform, and also visualise the information for decision making and monitoring. The full scope of Lot 3a is set out in the Framework Schedule 1 (Specification) that is part of the Invitation to Tender documentation. Additional information: These numbers are estimated and non restrictive, and are subject to Customer demand. Therefore they are not to be regarded as a guaranteed revenue pipeline, but simply an estimation of demand.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations.

Communication Platform as a Service

Lot 3b Communication Platform as a Service is the provision of software integration services to allow the Buyers applications to be interfaced to the communications suite with APIs. The provision of API interfacing between the unified communications suites and buyer applications e.g. social media, financial planning, sales and resource management. API development from communications suite to external applications. The full scope of Lot 3b is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Analogue Telephony

Lot 4a Analogue Telephony is the provision of connecting analogue telephony equipment with the Public Switched Telephone Network including voice connectivity, voice call packages, SIP trucks, DDI number ranges, equipment maintenance and support for legacy estates. The scope includes the technology, equipment and solutions that may be required in the delivery, including but not limited to: a. Design, survey, build, management, support and maintenance for Lot 4a services including transformation to IP telephony and equipment adaptation. b. Adaptor/ convertor for internet protocol connection c. voice call packages (including voice minutes, volume packages) d. direct dial in (DDI) ranges e. End user devices f. SIP trunking The full scope of Lot 4a is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Digital Communication Services (Unified Communications)

Lot 4b is for the provision of Digital communications services, this covers the Unified Communications series of services. UC is a term use for the integration of multiple business communication tools, voice calling, video conferencing, instant messaging and content sharing via a single integrated premises connection. This capability allows the user to seamlessly switch between the various modes of communication. UC services can be accessed by mobile devices so access from mobile networks is expected. The full scope of Lot 4b is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Contact Centre Solutions

Lot 4c Contact Centre Solutions is for the provision of call/contact centre services for the use of Buyer employees only; a. The provision of inbound or outbound contact management including automation and queuing to multiple answering points. b. Hardware and software capabilities enabling contact centre core functions, i.e. the ability to make outbound contact and respond to an incoming contact and route the contact to a predefined destination. The full scope of Lot 4c is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Inbound Telephony Services

Lot 4d Inbound Telephony Services is for the provision of telephone numbers for inbound call delivery. a) The provision of a non-geographic number, i.e. deliver all calls to that number to the Buyer's nominated location. b) Non-geographic numbers such as: i) 03xx number services ii) 05xx number services iii) 08xx number services iv) 09xx number services The full scope of Lot 4d is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

Paging and Alerting

Lot 4e Paging and Alerting is for the provision of paging and alerting device and services with the ability to provide and users receive, a tone, numeric or word based alert. The full scope of Lot 4e is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation

Renewal: The initial duration of the Framework is 2 years, with an option to extend for 2 periods of 1 year (2+1+1). CCS reserve the right to extend lots by varying durations

IoT and Smart Cities

Lot 3a is for the provision of Solutions related to Smart Technologies and Internet of things. a. Design, Build and Deliver solutions related to Smart cities, with applications in the following areas; Smart Street lighting, Smart Buildings, Waste management, Water management, Crime prevention, Education and Environment (air and noise pollution) monitoring. b. Suppliers are able to design an end-to-end solution embedding all technologies required to gather data at the "edge", hold and structure the data in a cloud based platform, and also visualise the information for decision making and monitoring. The full scope of Lot 3a is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000020-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jan 2025 |
| Submission deadline | 13 Jan 2023 |
| Future notice date | 21 Jul 2022 |
| Award date | 22 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000,000 |
| Lots value | £7,000,000,000 |
| Awards value | Not specified |
| Contracts value | £7,008,617,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DARLINGTON BOROUGH COUNCIL |
| Additional buyers | EAST AYRSHIRE COUNCIL; LEEDS BECKETT UNIVERSITY; THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE; UNIVERSITY OF ULSTER |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | TLC13 Darlington, TLE42 Leeds, TLM93 North Ayrshire and East Ayrshire, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | DAISY CORPORATE SERVICES TRADING; EIRCOM UK LTD T/A EIR EVO; SEE CONTRACTS FINDER NOTICE FOR FULL SUPPLIER LIST; UNIFY HOLDING UK 1; VODAFONE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 45 - Construction work
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 80 - Education and training services

### Codes

- 30237475 - Electric sensors
- 31000000 - Electrical machinery, apparatus, equipment and consumables; lighting
- 31700000 - Electronic, electromechanical and electrotechnical supplies
- 31710000 - Electronic equipment
- 31720000 - Electromechanical equipment
- 31730000 - Electrotechnical equipment
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32200000 - Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television
- 32220000 - Television transmission apparatus without reception apparatus
- 32230000 - Radio transmission apparatus with reception apparatus
- 32250000 - Mobile telephones
- 32260000 - Data-transmission equipment
- 32270000 - Digital transmission apparatus
- 32300000 - Television and radio receivers, and sound or video recording or reproducing apparatus
- 32310000 - Radio broadcast receivers
- 32320000 - Television and audio-visual equipment
- 32330000 - Apparatus for sound, video-recording and reproduction
- 32340000 - Microphones and loudspeakers
- 32350000 - Parts of sound and video equipment
- 32400000 - Networks
- 32410000 - Local area network
- 32412000 - Communications network
- 32412100 - Telecommunications network
- 32420000 - Network equipment
- 32430000 - Wide area network
- 32500000 - Telecommunications equipment and supplies
- 32510000 - Wireless telecommunications system
- 32520000 - Telecommunications cable and equipment
- 32540000 - Switchboards
- 32550000 - Telephone equipment
- 32560000 - Fibre-optic materials
- 32570000 - Communications equipment
- 32580000 - Data equipment
- 35000000 - Security, fire-fighting, police and defence equipment
- 35100000 - Emergency and security equipment
- 35120000 - Surveillance and security systems and devices
- 35125100 - Sensors
- 35700000 - Military electronic systems
- 35710000 - Command, control, communication and computer systems
- 45000000 - Construction work
- 45200000 - Works for complete or part construction and civil engineering work
- 45210000 - Building construction work
- 45300000 - Building installation work
- 45310000 - Electrical installation work
- 45320000 - Insulation work
- 48000000 - Software package and information systems
- 48200000 - Networking, Internet and intranet software package
- 48210000 - Networking software package
- 48220000 - Internet and intranet software package
- 48500000 - Communication and multimedia software package
- 48510000 - Communication software package
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48700000 - Software package utilities
- 48730000 - Security software package
- 48760000 - Virus protection software package
- 48800000 - Information systems and servers
- 48820000 - Servers
- 50000000 - Repair and maintenance services
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 50310000 - Maintenance and repair of office machinery
- 50330000 - Maintenance services of telecommunications equipment
- 50340000 - Repair and maintenance services of audio-visual and optical equipment
- 50600000 - Repair and maintenance services of security and defence materials
- 50610000 - Repair and maintenance services of security equipment
- 50660000 - Repair and maintenance services of military electronic systems
- 51000000 - Installation services (except software)
- 51100000 - Installation services of electrical and mechanical equipment
- 51110000 - Installation services of electrical equipment
- 51300000 - Installation services of communications equipment
- 51310000 - Installation services of radio, television, sound and video equipment
- 51340000 - Installation services of line telephony equipment
- 64000000 - Postal and telecommunications services
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64220000 - Telecommunication services except telephone and data transmission services
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72210000 - Programming services of packaged software products
- 72220000 - Systems and technical consultancy services
- 72230000 - Custom software development services
- 72240000 - Systems analysis and programming services
- 72250000 - System and support services
- 72260000 - Software-related services
- 72300000 - Data services
- 72310000 - Data-processing services
- 72400000 - Internet services
- 72410000 - Provider services
- 72700000 - Computer network services
- 72710000 - Local area network services
- 72720000 - Wide area network services
- 73436000 - Test and evaluation of military electronic systems
- 80660000 - Training and simulation in military electronic systems

## Release History

- 2 Jan 2025 at 12:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000020-2025
- 29 Oct 2024 at 16:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035071-2024
- 1 May 2024 at 15:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014110-2024
- 18 Apr 2024 at 15:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012709-2024
- 12 Feb 2024 at 16:40 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004691-2024
- 17 Aug 2023 at 07:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024106-2023
- 19 Jun 2023 at 11:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017317-2023
- 18 Nov 2022 at 15:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032820-2022
- 18 Oct 2021 at 21:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/026025-2021

## Notice URLs

- http://supplier@crowncommercial.gov.uk
- http://www.darlington.gov.uk
- http://www.east-ayrshire.gov.uk
- http://www.ulster.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765083
- https://crowncommercialservice.bravosolution.co.uk
- https://www.contractsfinder.service.gov.uk/Notice/1c56011c-9b31-468c-8dc3-3fba9fea0e60
- https://www.contractsfinder.service.gov.uk/Notice/a846e024-9a82-46b6-8674-505abc43ab5d
- https://www.crowncommercial.gov.uk/
- https://www.gov.uk/ccs
- https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers
- https://www.gov.uk/government/publications/government-security-classifications
- https://www.leedsbeckett.ac.uk/
- https://www.ncsc.gov.uk/information/cyber-essentials-faqs
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00223

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ed16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ed16.json.