---
title: "User Research Capability Contract"
ocid: "ocds-h6vhtk-02ed50"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ed50"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ed50.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ed50.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2021-10-19"
---

# User Research Capability Contract

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-h6vhtk-02ed50

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ed50)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02ed50.json)

## Summary

The procurement process titled "User Research Capability Contract" is being managed by the Department of Health and Social Care. This contract falls under the Custom Software Development Services category within the services industry and is located in the UK. Currently in the Award stage, this contract was signed on 30th July 2021 and has a total value of £1,750,000, covering a period from 15th September 2021 to 31st March 2022. The contract includes additional requirements added to the User Research work through the DCT programme, enabling further service design enhancements.

This tender presents significant opportunities for growth, particularly for businesses specialising in software development and user research services. Companies that focus on custom software solutions, particularly those with experience in healthcare-related projects, would be well-suited to compete in this space. The combination of public sector procurement and user-centred design could attract small to medium enterprises looking to expand their portfolios and engage in high-value contracts with governmental organisations.

### Lot Information

Lot 1

Additional requirements added to the User Research work through the DCT programme. The uplift will enable additional Service Design.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026083-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Jul 2021 |
| Contract period | 14 Sep 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,750,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOMENSA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72230000 - Custom software development services

## Release History

- 19 Oct 2021 at 10:32 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/026083-2021

## Notice URLs

- http://www.nomensa.com
- https://ted.europa.eu/udl?uri=TED:NOTICE:070717-2021:TEXT:EN:HTML
- https://www.gov.uk/courts-tribunals
- https://www.gov.uk/government/organisations/department-of-health-and-social-care

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ed50. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ed50.json.