---
title: "Renewal of SIP Telephone System"
ocid: "ocds-h6vhtk-02edf4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02edf4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02edf4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02edf4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2021-10-20"
---

# Renewal of SIP Telephone System

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-02edf4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02edf4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02edf4.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a procurement process titled "Renewal of SIP Telephone System". This procurement falls within the telecommunications industry, specifically focusing on goods associated with telecommunications systems. The contracting process took place in Cardiff, UK, culminating in an award on 20th October 2021. The procurement method employed was a limited award procedure without prior publication of a call for competition, justified by the necessity to renew an existing contract disrupted by the COVID-19 pandemic.

This tender presents significant opportunities for businesses, particularly those in the telecommunications sector, as it involves the transition to updated technologies for telecom provision. Companies with expertise in communication technologies and SIP systems will find this procurement process particularly relevant. Additionally, as the Health Board aims to complete the technology transition, there may be opportunities for ongoing support and services, enabling businesses to grow by partnering with public healthcare providers.

## Notice

Renewal of contract with Gamma Telecoms Ltd to move to SIP. The process to transition to a new supplier has been complex. As a result a number of the smaller sites and PSTN lines are still outstanding to transfer on to the new technology.

### Lot Information

Lot 1

The transition to the new technology and supplier for telecoms provision has still to be completed. The process has also been on hold due to COVID. The transition that has been done so far, however, has been hugely successful and as well as improved service and flexibility of service provision - eg during COVID the HB were able to double the telephony capacity over night to deal the increase call volumes and facilitate the establishment of call centres. The Health Board wishes to complete the transition process already started with the existing supplier which has been prohibited due to the COVID pandemic.

### Procurement Information

Renewal of existing contract to complete work delayed due to Covid Pandemic

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026247-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £319,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA TELECOM |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 20 Oct 2021 at 11:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026247-2021

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=115071
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02edf4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02edf4.json.