--- title: "Automated Triage System LOCPIN001" ocid: "ocds-h6vhtk-02ee3d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ee3d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ee3d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ee3d.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "AUTOMATED TRIAGE SYSTEM - REF LOCPIN001" published: "2021-10-20" --- # Automated Triage System LOCPIN001 Buyer: AUTOMATED TRIAGE SYSTEM - REF LOCPIN001 Current stage: Planning OCID: ocds-h6vhtk-02ee3d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ee3d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02ee3d.json) ## Summary The Locala Community Partnerships CIC is initiating a procurement process for the Automated Triage System (LOCPIN001), classified under medical software packages. This prior information notice (PIN) seeks market advice specifically from software vendors, without being linked to a contracting opportunity at this stage. Interested parties are invited to submit their responses by Thursday, 4th November 2021, 12:00 noon, via written form to katy.cooney@locala.org.uk. This project aims to develop a system that will replace the current electronic referral process used across West Yorkshire, particularly in Kirklees, Bradford, and Calderdale. This tender presents strong growth opportunities for software vendors specialising in medical applications and artificial intelligence solutions. Businesses with expertise in developing automated referral systems or similar healthcare technologies would be particularly well-suited to engage in this process. As Locala seeks innovative solutions to enhance efficiency in their community healthcare services, this presents a strategic chance for qualified suppliers to showcase their competencies and potentially secure future contracts in public health-related digital transformation projects. ## Notice This prior information notice (PIN) seeks market advice, from software vendors only, and is not linked to a contracting opportunity.We are establishing a project to deliver an Automated Referral Triage System (ARTS) to replace our current e referrals process. ### Lot Information Lot 1 BackgroundLocala Community Partnerships CIC (Locala) is an independent Community Interest Company providing NHS community services across West Yorkshire specifically Kirklees, Bradford and Calderdale. We deliver services from over 50 locations and the majority of our clinical colleagues are mobile workers visiting patients at home. Most of our care and support is provided at home and in clinics, schools and health centres by our team of health visitors, district nurses, therapists and other dedicated health care professionals. We currently employ around 1400 people of which approximately 1000 are mobile working clinicians.Description of the procurementThis prior information notice (PIN) seeks market advice, from software vendors only, and is not linked to a contracting opportunity.We are establishing a project to deliver an Automated Referral Triage System (ARTS). This system will consist of an application which will include the following features:* Replace our current clinical e-referrals process which consists of circa 50 different service referral forms which are created online via a portal on our internet.* Includes single/fewer referral form(s) for all services* Is accessed via both our existing internet platform found here: Locala and via participating GP SystmOne units* Where accessed via SystmOne the system automatically populates patient demographics including NHS Number* Incorporates Robotic Automation Artificial Intelligence which has been taught service referral criteria* Incorporates machine reading of free text* Incorporates secure referral to Locala SystmOne unit* Incorporates connection to HSCN Spine portal ( non-essential feature)* User process:* Referrer opens the ARTS APP* Selects preferred service* Confirms patient selection if drawing down SystmOne Demographics* Manually completes patient demographics if accessing via internet including optional connection to HSCN Spine portal via NHS Number to validate demographics* Referrer completes free text of patient problem* AI reads free text and demographics and synchronously communicates questions to the referrer for clarification and final match to available Locala service criteria (Level 1 triage)* Outcome of Level 1 triage is APP confirmation of referral acceptance OR advice that doesn't meet referrals criteria and suggestion of alternative service referral if acceptable* Referrer agrees to alternative service and completes process OR referrer abandons referral* ARTS sends referral information to receiving Locala Service via a secure mechanism* Service receive referrals for Level 2 Triage and upload into Locala SystmOne Unit* Feedback loop to referrer of Level 2 outcome including service redirection within Locala if appropriate* AI learns from Level 2 outcome and thereby improves Level 1 decision makingLocala is looking for support and advice by way of a request for information, expression of interest and description of competence from interested parties. Engagement sessions may be arranged in due course following responses to this PIN.You should send your response in the form of your own document and send to katy.cooney@locala.org.uk by Thursday 4th November 2021. Responses should be in written form only. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/026320-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Oct 2021 | | Submission deadline | Not specified | | Future notice date | 31 Dec 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | AUTOMATED TRIAGE SYSTEM - REF LOCPIN001 | | Locality | BATLEY, WEST YORKSHIRE | | Post town | Not specified | | Postcode | N/A | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | TLE4 West Yorkshire | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48180000 - Medical software package ## Release History - 20 Oct 2021 at 19:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/026320-2021 ## Notice URLs - https://www.locala.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ee3d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ee3d.json.