--- title: "Welfare Benefits and Debt Advice Service" ocid: "ocds-h6vhtk-02f035" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f035" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f035.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f035.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BIRMINGHAM CITY COUNCIL" published: "2022-03-04" --- # Welfare Benefits and Debt Advice Service Buyer: BIRMINGHAM CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-02f035 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f035) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f035.json) ## Summary Birmingham City Council is seeking to award a contract titled "Welfare Benefits and Debt Advice Service" within the services industry, focusing on community support in Birmingham, UK. The procurement process is currently active with a structured tender approach, covering multiple lots that include face-to-face advice in various geographical areas, a citywide telephone advice service, and tribunal representation services. Key dates for the tender include a submission deadline that has already passed on 6th December 2021, with a total contract value of approximately £1,177,500 intended for distribution across various service lots. This tender presents significant growth opportunities for businesses specialising in welfare support, debt advice, and legal representation. Companies that excel in providing community services, particularly those with capabilities in face-to-face consultations and telephone support, will find this a suitable platform for competition. As the lots are individually awarded, businesses can bid for multiple services, enhancing their chances of securing contracts to expand their service portfolio within Birmingham and foster community support initiatives. ## Notice Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 3 Lots: I. Face to Face Advice and Area Leadership Role: Four individual geographical contracts for North, South, East, West and Central Birmingham.II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice).III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal.Lot Service:Lot 1a - Face-to-Face Advice and Area Leadership Role - NorthLot 1b - Face-to-Face Advice and Area Leadership Role - SouthLot 1c - Face-to-Face Advice and Area Leadership Role - EastLot 1d - Face-to-Face Advice and Area Leadership Role - West and CentralLot 2 - Telephone Advice - CitywideLot 3 - Tribunal Representation - Citywide ### Lot Information Face-to-Face Advice & Area Leadership Role - North For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas. Face-to-Face Advice & Area Leadership Role - South For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas. Face-to-Face Advice and Area Leadership Role - East For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas. Face-to-Face Advice and Area Leadership Role - West & Central For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas. Telephone Advice - Citywide Only one supplier will be appointed for the Telephone Advice. Tribunal Representation - Citywide Only one supplier will be appointed for the Tribunal Representation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/006090-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Mar 2022 | | Submission deadline | 6 Dec 2021 | | Future notice date | Not specified | | Award date | 15 Feb 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,177,500 | | Lots value | £1,177,500 | | Awards value | Not specified | | Contracts value | £547,500 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG31 Birmingham | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE; BIRMINGHAM SETTLEMENT; SPITFIRE ADVICE AND SUPPORT SERVICES | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75200000 - Provision of services to the community ## Release History - 4 Mar 2022 at 17:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006090-2022 - 26 Oct 2021 at 15:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026824-2021 ## Notice URLs - http://www.finditinbirmingham.com - http://www.in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ - https://in-tendhost.co.uk/birminghamccIf ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f035. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f035.json.