---
title: "Contract for the Provision of a Voice Analytic Solution"
ocid: "ocds-h6vhtk-02f0b5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f0b5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f0b5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f0b5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR GWENT"
published: "2022-10-04"
---

# Contract for the Provision of a Voice Analytic Solution

Buyer: POLICE AND CRIME COMMISSIONER FOR GWENT  
Current stage: Award  
OCID: ocds-h6vhtk-02f0b5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f0b5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f0b5.json)

## Summary

The Police and Crime Commissioner for Gwent has recently completed a procurement process for a contract titled "Contract for the Provision of a Voice Analytic Solution" in the services category. The contract aimed to address demand within the forces' control room by implementing voice recognition software development services. Avoira Ltd has been awarded the contract, valued at £291,600, with the contract being signed on 28th September 2022.

This tender provided an opportunity for businesses, particularly those specialised in software and information systems, voice recognition software, and technology services, to compete. The procurement stage was an open procedure, and the deadline for submission was 26th November 2021. Businesses could benefit from understanding the requirements and specifications outlined by the Police and Crime Commissioner for Gwent in their quest to enhance operational efficiency using voice analytic solutions.

## Notice

The Police and Crime Commissioner for Gwent requires Voice Analytic Software to help with demand within the forces control room.

### Lot Information

Lot 1

The Police and Crime Commissioner for Gwent requires Voice Analytic Software to help with demand within the forces control room.

Renewal: 24 month renewal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027874-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2022 |
| Submission deadline | 26 Nov 2021 |
| Future notice date | Not specified |
| Award date | 27 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £291,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR GWENT |
| Locality | CWMBRAN |
| Post town | Newport |
| Postcode | NP44 2XJ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Torfaen |
| Electoral ward | Llanyrafon |
| Westminster constituency | Torfaen |
| Delivery location | TLL2 East Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AVOIRA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48314000 - Voice recognition software package
- 72212314 - Voice recognition software development services

## Release History

- 4 Oct 2022 at 14:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027874-2022
- 27 Oct 2021 at 15:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026952-2021

## Notice URLs

- http://www.gwent.police.uk
- https://etenderwales.bravosolution.co.uk/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0384

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f0b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f0b5.json.