---
title: "NHS Devon CCG: Integrated Urgent Care Services across Devon"
ocid: "ocds-h6vhtk-02f232"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f232"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f232.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f232.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DEVON CLINICAL COMMISSIONING GROUP"
published: "2021-11-01"
---

# NHS Devon CCG: Integrated Urgent Care Services across Devon

Buyer: NHS DEVON CLINICAL COMMISSIONING GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-02f232

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f232.json)

## Summary

The procurement process involves NHS Devon Clinical Commissioning Group (CCG) seeking to contract Integrated Urgent Care Services across Devon, which includes NHS 111 and GP Out of Hours services. The tender was awarded via a limited procurement method without prior publication of a call for competition, attributed to extreme urgency stemming from the Covid-19 pandemic. The contract, valued at £19,435,352, was signed on 1st October 2021 and is set to run until 31st August 2022, with an option for a one-month extension.

This tender presents significant opportunities for businesses engaged in healthcare-related services, particularly those specialising in urgent care, telecommunications, or contact centre operations. Companies well-suited to compete are likely to be SMEs with experience in delivering integrated health services, as the incumbent provider, Devon Doctors Ltd, has been identified as the sole provider capable of meeting the acute needs of NHS Devon CCG within the set timeframe.

## Notice

Integrated Urgent Care Services across Devon: incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS).

### Lot Information

Lot 1

Integrated Urgent Care Services across Devon incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS). Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

Options: Contract Awarded for period 1st October 2021 - 31st August 2022 with the option to extend for a further 1 month period.

### Procurement Information

Intended procurement activity was delayed due to the Covid-19 pandemic. To enable a full procurement process and implementation period to be completed a direct award has been made for an 11 month contract (with the option to extend for a further 1 month period) to ensure continuity of services for Service Users. Devon Doctors Ltd, as the incumbent provider, have been identified as the only provider that can supply the services required for the commissioner within the imposed timeframe. The contract notice for services from 1st September 2022 was advertised on 27 July 2021, reference number 000-017860.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027332-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £19,435,352 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON CLINICAL COMMISSIONING GROUP |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEVON DOCTORS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 64200000 - Telecommunications services
- 79512000 - Call centre
- 85100000 - Health services
- 85312310 - Guidance services

## Release History

- 1 Nov 2021 at 15:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027332-2021

## Notice URLs

- https://devonccg.nhs.uk/
- https://devondoctors.co.uk/
- https://in-tendhost.co.uk/scwcsu/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f232. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f232.json.