--- title: "Grenfell Housing Services" ocid: "ocds-h6vhtk-02f2d2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f2d2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f2d2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f2d2.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA (RBKC)" published: "2021-11-02" --- # Grenfell Housing Services Buyer: THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA (RBKC) Current stage: Planning OCID: ocds-h6vhtk-02f2d2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f2d2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f2d2.json) ## Summary The Royal Borough of Kensington and Chelsea (RBKC) is planning to procure a comprehensive service for the Grenfell Housing Services project, which includes delivering a responsive repairs service, as well as maintenance for properties occupied by former residents of Grenfell Tower and Walk. This planned procurement falls under the services category, specifically focusing on repair and maintenance services of building installations, with an estimated value of £450,000. Interested parties are invited to express their interest by registering on the e-tendering portal by 10:00 am on 23rd November 2021. A market engagement session is expected after this date to discuss the service requirements and refine the tender specifications further. This tender presents a significant opportunity for SMEs with relevant experience in housing services, maintenance, and repairs. Businesses that specialise in providing bespoke maintenance solutions, preventative services, and responsive repairs, particularly those familiar with social housing dynamics, will be well-suited to compete. The focus on customer experience and data monitoring indicates that operators adept at delivering high-quality, responsive service will have a competitive advantage in this tender process. ## Notice The Royal Borough of Kensington and Chelsea is looking to procure a high-profile arrangement to deliver a back up (resilience) responsive repairs service to an in house DLO team, selected planned and preventative maintenance (PPM) to 6 freehold blocks within the portfolio, cleaning & grounds maintenance to these freehold blocks and an overarchingn out of hours contact point for the 140 properties occupied by former residents of Grenfell Tower and Walk. The purpose of this service is to provide an out of hours solution to manage delivery of repairs for the residents in these properties, resilience maintenance, planned and preventative maintenance (to the freehold owned blocks within the portfolio), cleaning and grounds maintenance (to the freehold blocks within the portfolio) and any remedial repairs across the piece. ### Lot Information Lot 1 The contract is for 140 properties across the borough housing former residents of Grenfell Tower and Walk which require a high level of bespoke service. It is anticipated that this service will be measured on the basis of the customer experience and good data monitoring practices, demonstrating the service meets residents' variety of needs, within a timely manner. The properties covered are those which have been acquired by the Council since 2017 for resident's needs. As such, they are a mixture of new build properties and street properties. The repairs requirements are varied across the patch and therefore any provider must be confident that they could deliver a consistent repairs service through their supply chain or directly. Due to the relatively small numbers but high profile of residents, we are looking for an operator who can manage, allocate and deliver out of hours requirements for these residents, alongside the repairs service which is offered in core hours. The service focuses on providing an exceptional, bespoke and specialist service to these residents both in and out of hours, with a need to deliver the best repairs possible for the clients. Additional information: The Council is ideally seeking to engage with SMEs with relevant skills and experience to discuss what this service may look like. A market engagement activity will be organised after the PIN notice period has expired. The session will provide an opportunity to explore any interest in bidding for this project, review key aspects of the service and refine our approach and the specification. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/027492-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Nov 2021 | | Submission deadline | Not specified | | Future notice date | 6 Dec 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £450,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA (RBKC) | | Locality | LONDON | | Post town | West London | | Postcode | W8 7NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Campden | | Westminster constituency | Kensington and Bayswater | | Delivery location | TLI London | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 70 - Real estate services ### Codes - 50324200 - Preventive maintenance services - 50700000 - Repair and maintenance services of building installations - 50710000 - Repair and maintenance services of electrical and mechanical building installations - 50720000 - Repair and maintenance services of central heating - 50730000 - Repair and maintenance services of cooler groups - 50740000 - Repair and maintenance services of escalators - 50750000 - Lift-maintenance services - 70333000 - Housing services ## Release History - 2 Nov 2021 at 22:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/027492-2021 ## Notice URLs - http://www.capitalesourcing.com - http://www.rbkc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f2d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f2d2.json.