--- title: "NSSCOVID-19 -336 National Vaccination Scheduling Operations Support" ocid: "ocds-h6vhtk-02f36b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f36b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f36b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f36b.json" source: "Find A Tender Service" current_stage: "Award" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")" published: "2021-11-04" --- # NSSCOVID-19 -336 National Vaccination Scheduling Operations Support Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") Current stage: Award OCID: ocds-h6vhtk-02f36b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f36b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f36b.json) ## Summary The procurement process concerns the award of a contract titled "NSSCOVID-19 -336 National Vaccination Scheduling Operations Support" by the Common Services Agency, commonly known as NHS National Services Scotland (NSS). This initiative falls within the information technology services industry, specifically aimed at consulting, software development, and support. The contract has been awarded as part of an urgent response to the operational demands of the Scottish Health and Social Care sector amidst the COVID-19 pandemic, with the status currently active. The procurement method adopted was a limited procedure without prior publication due to extreme urgency, as the NSS required immediate operational support to aid the vaccination rollout in Scotland, with the contract amount totalling £300,000. This tender represents a valuable opportunity for businesses specialising in IT services, particularly those with expertise in consulting, software development, and operational support related to healthcare. Given the urgent nature of the procurement, firms that can mobilise resources quickly and have familiarity with platforms like ServiceNow will find themselves in a strong position to compete. Such contracts create avenues for growth not only for large suppliers, like DXC, who have previously engaged with NSS, but also for innovative developers and service providers capable of delivering efficient solutions in response to public health needs. ## Notice NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule and reschedule appointments. The Scottish Government request for accelerated rollout of vaccinations means that there is now insufficient capacity within the team to resource all demand. As a consequence, team members are working excessive hours, including evenings and weekends in attempt to cover. There was an immediate need to have additional operational support to be able to support the immediate vaccination rollout programme. ### Lot Information Lot 1 This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015 ### Procurement Information DXC are a ServiceNow global strategic partner and have worked with NSS to support the implementation of ServiceNow, as well subsequently developing the Care Home portal as part of the response to Covid-19 and therefore have strong knowledge of the NSS ServiceNow platform. They have the resource available immediately to be able to meet the tight timescales for this critical piece of demand. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/027645-2021 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Nov 2021 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 2 Feb 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £300,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DXC | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 4 Nov 2021 at 09:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027645-2021 ## Notice URLs - http://www.nss.nhs.scot/browse/procurement-and-logistics - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f36b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f36b.json.